Best Western Palace Hotel & Casino

Self Rated: 4.0 out of 5
Central Promenade, Douglas, IM2 4NA, United Kingdom
3.5 out of 5 rating 1228 reviews TripAdvisor Rating: 3.5

Price Beat Guarantee*

Find a lower comparable hotel price online and we'll beat it by 10%. Find out more.

*Conditions Apply

Property Details

Property Location

With a stay at Best Western Palace Hotel & Casino in Douglas, you'll be by the sea, just a 1-minute walk from Douglas Beach and 12 minutes by foot from Gaiety Theatre. This 4-star hotel is 1 mi (1.6 km) from Onchan Pleasure Park and 1 mi (1.6 km) from Summerhill Glen.


Stay in one of 133 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.


Try your luck at the casino and enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless Internet access, wedding services, and a television in a common area.


Grab a bite at Paragon Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Breakfast is available daily from 7 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Douglas Beach - 0.1 km / 0.1 mi
Gaiety Theatre - 1 km / 0.6 mi
Onchan Pleasure Park - 1.4 km / 0.9 mi
Manx Museum - 1.5 km / 0.9 mi
Summerhill Glen - 1.6 km / 1 mi
Tynwald - 1.6 km / 1 mi
Port Jack Glen - 1.7 km / 1 mi
Tower of Refuge - 2 km / 1.3 mi
Studio Theatre - 2 km / 1.3 mi
Great Union Camera Obscura - 2.8 km / 1.8 mi
National Sports Centre - 3.3 km / 2 mi
Laxey Beach - 9.8 km / 6.1 mi
Laxey Wheel - 11 km / 6.9 mi
Snaefell - 12.8 km / 7.9 mi
Rushen Abbey - 15.2 km / 9.4 mi

The preferred airport for Best Western Palace Hotel & Casino is Isle of Man (IOM) - 15.8 km / 9.8 mi

Check-in time starts at 4pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.

Know Before You Go

  • A resort fee is included in the total price displayed.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 12.95 per person (approximately)
  • Self parking fee: GBP 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • -Indoor pool
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Spa tub
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Conference space
  • -ATM/banking
  • -Elevator/lift
  • -Bar/lounge
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Self parking (surcharge)
  • -Conference center
  • -Health club
  • -Spa services on site
  • -Number of buildings/towers - 1
  • -Number of floors - 3
  • -Number of restaurants - 2
  • -Total number of rooms - 133
  • -Year Built - 1965
  • -Luggage storage
  • -Sauna
  • -Steam room
  • -Casino
  • -Meeting rooms