Serena Beach Resort and Spa

Self Rated: 4.5 out of 5
Shanzu Beach, Mombasa, 90352, Kenya
4.5 out of 5 rating 668 reviews TripAdvisor Rating: 4.5

Price Beat Guarantee*

Find a lower comparable hotel price online and we'll beat it by 10%. Find out more.

*Conditions Apply

Property Details

Property Location

When you stay at Serena Beach Resort and Spa in Mombasa, you'll be by the ocean and 6 minutes by car from Bamburi Beach. This 4.5-star hotel is 6.3 mi (10.1 km) from Voyager Beach and 11.2 mi (18.1 km) from Fort Jesus.

Rooms

Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary breakfast is included.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Check-in time starts at 12pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Airport shuttle service is available on request. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Children 5 years old and younger are not permitted at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: KES 1246.75 per 24-hour period (rates may vary)
  • Airport shuttle fee: KES 2491.50 per person (roundtrip)
  • Cribs (infant beds) are available for an additional fee

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Children's pool
  • -Sauna
  • -Swim-up bar
  • -Meeting rooms
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Free WiFi
  • -Bar/lounge
  • -Babysitting or childcare
  • -Free newspapers in lobby
  • -Supervised childcare/activities
  • -Hair salon
  • -Concierge services
  • -Gift shops or newsstand
  • -Airport transportation (surcharge)
  • -Spa tub
  • -Garden
  • -Poolside bar
  • -Free breakfast
  • -Coffee shop or café
  • -Health club
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -On private beach
  • -Steam room
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Tennis on site
  • -Outdoor tennis court
  • -Free self parking
  • -Beach umbrellas
  • -Beach sun loungers
  • -Beach towels
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Supervised childcare/activities (surcharge)
  • -24-hour front desk
  • -Express check-out
  • -Express check-in
  • -Outdoor pool
  • -Coffee/tea in common areas