Best Western Le Donjon

Self Rated: 4.0 out of 5
2 Rue du Comte Roger, Carcassonne, 11000, France
4.4 out of 5 rating 947 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

With a stay at Best Western Le Donjon, you'll be centrally located in Carcassonne, steps from Aude Gate and Narbonnaise Gate. This 4-star hotel is 0.4 mi (0.6 km) from Chateau Comtal.

Rooms

Make yourself at home in one of the 61 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area.

Dining

Enjoy a meal at Brasserie Le Donjon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Aude Gate - 0.1 km / 0.1 mi
Basilica of St. Nazaire and St. Celse - 0.2 km / 0.1 mi
Narbonnaise Gate - 0.2 km / 0.1 mi
Chateau Comtal - 0.2 km / 0.1 mi
Pont-Neuf de Carcassonne - 0.9 km / 0.6 mi
Basilica of Saint-Nazaire - 1 km / 0.6 mi
Place Carnot - 1.6 km / 1 mi
Tennis Asptt Carcassonne - 1.9 km / 1.2 mi
St. Vincent Church - 1.9 km / 1.2 mi
Parc du Père Noël - 2 km / 1.2 mi
Canal du Midi Harbor Master's Office - 2.1 km / 1.3 mi
Carcassonne Golf - 3.9 km / 2.4 mi
Parc Australien - 3.9 km / 2.4 mi
Saint-Jean Locks - 4.7 km / 2.9 mi
Téléski Nautique de Carcassonne - 6.6 km / 4.1 mi

The nearest airports are:
Blagnac Airport (TLS) - 106 km / 65.9 mi
Carcassonne (CCF-Pays Cathare) - 9.5 km / 5.9 mi
Castres (DCM-Mazamet) - 60 km / 37.3 mi

The preferred airport for Best Western Le Donjon is Blagnac Airport (TLS).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old Guests must contact this property in advance to reserve cribs/infant beds Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Guests must transfer via shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Individually-wrapped food options are available for breakfast.

  • The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Uncovered self parking fee: EUR 20 per day
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 12 per pet, per night

  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Garden
  • -Breakfast available (surcharge)
  • -Restaurant
  • -Bar/lounge
  • -Business center
  • -Free newspapers in lobby
  • -Television in common areas
  • -Luggage storage
  • -Valet parking (surcharge)
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Parking (limited spaces)
  • -Meeting rooms
  • -Free parking nearby
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Distance from property (meters) - 600
  • -Wheelchair accessible parking
  • -Wheelchair-accessible registration desk
  • -Food and water bowls
  • -Secured parking
  • -Uncovered parking