Cleveland Marriott Downtown at Key Tower

Self Rated: 4.0 out of 5
1360 West Mall Drive, Cleveland, OH, 44114, United States of America
4.4 out of 5 rating 846 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

With a stay at Cleveland Marriott Downtown at Key Tower, you'll be centrally located in Cleveland, just a 4-minute walk from Cleveland Convention Center and 7 minutes by foot from JACK Cleveland Casino. This 4-star hotel is 0.5 mi (0.8 km) from Rocket Mortgage FieldHouse and 0.7 mi (1.1 km) from Rock and Roll Hall of Fame.

Rooms

Make yourself at home in one of the 400 guestrooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy American cuisine at Greatroom, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cleveland? This hotel has facilities measuring 385 square feet (36 square meters), including conference space.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Cleveland Mall - 0.1 km / 0.1 mi
Key Tower - 0.1 km / 0.1 mi
Old Stone Church - 0.2 km / 0.1 mi
Public Square - 0.3 km / 0.2 mi
Cleveland Public Library - 0.3 km / 0.2 mi
Soldiers and Sailors Monument - 0.3 km / 0.2 mi
Cleveland Convention Center - 0.3 km / 0.2 mi
Huntington Bank Building - 0.3 km / 0.2 mi
Cleveland Public Auditorium - 0.4 km / 0.3 mi
Terminal Tower - 0.4 km / 0.3 mi
Horseshoe Casino - 0.5 km / 0.3 mi
Cleveland Arcade - 0.5 km / 0.3 mi
East 4th Street - 0.5 km / 0.3 mi
Cathedral of St. John the Evangelist - 0.5 km / 0.3 mi
JACK Cleveland Casino - 0.6 km / 0.3 mi

The nearest airports are:
Hopkins Intl. Airport (CLE) - 19.9 km / 12.4 mi
Cleveland, OH (BKL-Burke Lakefront) - 2.5 km / 1.6 mi
Cleveland, OH (CGF-Cuyahoga County) - 22.9 km / 14.2 mi

The preferred airport for Cleveland Marriott Downtown at Key Tower is Hopkins Intl. Airport (CLE).

Check-in time starts at 4pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Guests are provided with hand sanitizer and masks are required in public areas.

  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per night (rates may vary)
  • Valet parking fee: USD 35.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Library
  • -Free newspapers in lobby
  • -Roll-in shower
  • -Bar/lounge
  • -Snack bar/deli
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Free WiFi
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -Business center
  • -Conference space
  • -Reception hall
  • -Spa services on site
  • -Full-service spa
  • -Number of restaurants - 3
  • -Firepit
  • -Wheelchair accessible (may have limitations)
  • -Outdoor furniture
  • -Number of meeting rooms - 15
  • -Conference space size (feet) - 385
  • -Elevator
  • -Conference space size (meters) - 36
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible concierge desk
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Hiking/biking trails nearby