The Portman Ritz-Carlton, Shanghai

Self Rated: 5.0 out of 5
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, 200040, China
4.4 out of 5 rating 454 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

A stay at The Portman Ritz-Carlton, Shanghai places you in the heart of Shanghai, a 1-minute drive from Jing'an Temple and 7 minutes from People's Square. This 5-star hotel is 2.1 mi (3.3 km) from Shanghai Museum and 2.1 mi (3.3 km) from Nanjing Road Shopping District.

Rooms

Make yourself at home in one of the 593 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes.

Amenities

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Dining

For lunch or dinner, stop by Portman's, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has facilities measuring 60666 square feet (5636 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

West Nanjing Road - 0.1 km / 0.1 mi
Shanghai Centre - 0.1 km / 0.1 mi
Plaza 66 - 0.2 km / 0.1 mi
CITIC Square - 0.4 km / 0.3 mi
Westgate Mall - 0.5 km / 0.3 mi
Jing'an Temple - 0.8 km / 0.5 mi
Jing An Park - 0.9 km / 0.5 mi
Jing An Kerry Centre - 0.9 km / 0.6 mi
Shanghai Exhibition Center - 1 km / 0.6 mi
Huai Hai Road Shopping District - 1.6 km / 1 mi
Shanghai Natural History Museum - 1.7 km / 1.1 mi
MOCA Shanghai - 1.9 km / 1.2 mi
Shanghai Grand Theatre - 2.1 km / 1.3 mi
Jade Buddha Temple - 2.2 km / 1.3 mi
Shanghai International Trade Plaza - 2.3 km / 1.4 mi

The nearest airports are:
Shanghai (SHA-Hongqiao Intl.) - 13.7 km / 8.5 mi
Shanghai (PVG-Pudong Intl.) - 47.2 km / 29.3 mi

The preferred airport for The Portman Ritz-Carlton, Shanghai is Shanghai (SHA-Hongqiao Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • Set meals are served in guestrooms only (no menus or public dining).

  • Parking height restrictions apply.

You'll be asked to pay the following charges at the property:


  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Self parking fee: CNY 180 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 699.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Computer station
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Shopping on site
  • -Self parking (surcharge)
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Grocery/convenience store
  • -Free WiFi
  • -Outdoor pool
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -Conference center
  • -Train station pickup (surcharge)
  • -Train station drop-off (surcharge)
  • -Lockers available
  • -Tours/ticket assistance
  • -Spa services on site
  • -Parking (limited spaces)
  • -Restaurant
  • -Electric car charging station
  • -Sauna
  • -Steam room
  • -Ballroom
  • -Wheelchair accessible (may have limitations)
  • -Number of meeting rooms - 11
  • -Shopping mall on site
  • -Elevator
  • -Conference space size (feet) - 60666
  • -Luggage storage
  • -Express check-out
  • -Indoor pool
  • -Conference space size (meters) - 5636
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible van parking
  • -Wheelchair-accessible spa
  • -Visual alarms in hallways
  • -Wheelchairs available on site
  • -Lifeguard on site
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking