The Ballantyne, A Luxury Collection Hotel, Charlotte

Self Rated: 5.0 out of 5
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277, United States of America
4.7 out of 5 rating 399 reviews TripAdvisor Rating: 4.7
Property Details

Property Location

With a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte in Charlotte, you'll be 5.9 mi (9.5 km) from Quail Hollow Club and 8.5 mi (13.6 km) from SouthPark Mall. This 5-star resort is 10.7 mi (17.3 km) from Carowinds Theme Park and 13 mi (21 km) from Billy Graham Library.

Rooms

Make yourself at home in one of the 244 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 indoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and a hair salon.

Dining

Enjoy American cuisine at Gallery Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Charlotte? This resort has facilities measuring 6230 square feet (579 square meters), including a conference center. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Reclining Bulls Statue - 1.2 km / 0.7 mi
CSA OrthoCarolina Sportsplex - 5.5 km / 3.4 mi
President James K. Polk State Historic Site - 5.6 km / 3.5 mi
Carolina Place - 7.2 km / 4.5 mi
Promenade on Providence - 9.4 km / 5.8 mi
Quail Hollow Club - 9.5 km / 5.9 mi
Park Road Park - 11.6 km / 7.2 mi
NarroWay Theater - 11.8 km / 7.4 mi
Phillips Place - 13.2 km / 8.2 mi
SouthPark Mall - 13.6 km / 8.5 mi
Wing Haven Garden and Bird Sanctuary - 15.7 km / 9.7 mi
Anne Springs Close Greenway - 17 km / 10.6 mi
Charlotte Nature Museum - 17 km / 10.6 mi
Actor's Theatre of Charlotte - 17.3 km / 10.7 mi
Carowinds Theme Park - 17.3 km / 10.7 mi

The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 30.9 km / 19.2 mi
Concord, NC (USA-Concord Regional) - 57 km / 35.4 mi

The preferred airport for The Ballantyne, A Luxury Collection Hotel, Charlotte is Charlotte-Douglas Intl. Airport (CLT).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • The seasonal pool will be open from April to September.

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Enhanced food service safety measures are in place.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 40 for adults, USD 6 and USD 15 for children (approximately)
  • Pet fee: USD 50 per pet, per stay

  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Clubhouse
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -Shopping on site
  • -Roll-in shower
  • -Restaurant
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Spa tub
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Garden
  • -Barbecue grill(s)
  • -Picnic area
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Vending machine
  • -Reception hall
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -24-hour health club
  • -Pool sun loungers
  • -Billiards or pool table
  • -Golf course on site
  • -Free valet parking
  • -Number of bars/lounges - 3
  • -Outdoor tennis courts - 4
  • -Number of indoor pools - 3
  • -Conference space size (feet) - 6230
  • -Wheelchair accessible (may have limitations)
  • -Number of meeting rooms - 29
  • -Conference space size (meters) - 579
  • -Art gallery on site
  • -Elevator
  • -Coffee/tea in common areas
  • -Fireplace in lobby
  • -Free RV, bus, truck parking
  • -Pool cabanas (surcharge)
  • -Tennis on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Handrails in stairways
  • -Visual alarms in hallways
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Assistive listening devices in meeting rooms
  • -Wheelchair-accessible concierge desk
  • -Valet for wheelchair-equipped vehicle
  • -Well-lit path to entrance
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available
  • -Hiking/biking trails nearby
  • -Free bicycles on site
  • -Mountain biking nearby