Castle Hilo Hawaiian Hotel

Self Rated: 3.5 out of 5
71 Banyan Dr, Hilo, HI, 96720, United States of America
4.2 out of 5 rating 1387 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

Located in Hilo (Keaukaha), Castle Hilo Hawaiian Hotel is within a 10-minute drive of University of Hawaii at Hilo and Port of Hilo. This golf hotel is 3.5 mi (5.6 km) from Rainbow Falls and 0.1 mi (0.1 km) from Hamakua Heritage Corridor.

Rooms

Make yourself at home in one of the 286 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Stop by the hotel's restaurant, Queens Court Restaurant, for dinner, or grab snacks at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hamakua Heritage Corridor - 0.1 km / 0.1 mi
Naniloa Country Club - 0.1 km / 0.1 mi
Coconut Island Park - 0.4 km / 0.2 mi
Liliuokalani Park and Gardens - 0.5 km / 0.3 mi
Hilo Art Museum - 1.3 km / 0.8 mi
Bayfront Park - 1.5 km / 0.9 mi
Wailoa River State Park Hawaii - 2 km / 1.3 mi
Port of Hilo - 2.1 km / 1.3 mi
Panaewa Rainforest Zoo - 2.3 km / 1.4 mi
Wailoa Center - 2.3 km / 1.4 mi
Keaukaha Beach Park - 2.7 km / 1.7 mi
Palace Theater - 2.8 km / 1.8 mi
Pacific Tsunami Museum - 2.9 km / 1.8 mi
Lincoln Park - 2.9 km / 1.8 mi
Mokupapapa Discovery Center - 3 km / 1.9 mi

The preferred airport for Castle Hilo Hawaiian Hotel is Hilo Intl. Airport (ITO) - 5.7 km / 3.5 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - GE-189-318-3488-01 Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Important Information

Please note, there is important information about this property to know before you arrive.


  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.67 per accommodation, per night
The resort fee includes:

  • Fitness center access

  • Newspaper

  • Phone calls

  • In-room coffee

  • Parking

  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26 for adults and USD 16 for children (approximately)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Garden
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Gift shops or newsstand
  • -Concierge services
  • -ATM/banking
  • -Outdoor pool
  • -Restaurant
  • -Bar/lounge
  • -Fitness facilities
  • -One meeting room
  • -Coffee shop or café
  • -Terrace
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Elevator
  • -Wheelchair accessible parking
  • -Wheelchair accessible – no
  • -Hiking/biking trails nearby
  • -Mountain biking nearby