The Fairmont Empress

Self Rated: 4.0 out of 5
721 Government St, Victoria, BC, V8W1W5, Canada

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Property Details

Property Location

The Fairmont Empress is in the heart of Victoria, within a 5-minute walk of Maritime Museum of British Columbia and British Columbia Parliament Building. This 4-star hotel is 0.2 mi (0.3 km) from Victoria Bug Zoo and 0.3 mi (0.4 km) from Victoria Harbour.

Rooms

Make yourself at home in one of the 464 air-conditioned rooms featuring minibars and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This Edwardian hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining

Enjoy American cuisine at Empress Dining Room, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the bar/lounge or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22600 square feet (2100 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle.

Check-in time starts at 4pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking. Airport shuttle service is available at scheduled times from 3:30 AM to 7:30 PM. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12.00 and CAD 24.00 for adults, CAD 8.00 and CAD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Airport shuttle fee: CAD 25.00 per person (one-way)
  • Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
  • Self parking fee: CAD 32 per night (in/out privileges)
  • Valet parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Sauna
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Bar/lounge
  • -Elevator/lift
  • -Fitness facilities
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Airport transportation (surcharge)
  • -WiFi (surcharge)
  • -Breakfast available (surcharge)
  • -Spa tub
  • -Garden
  • -Health club
  • -Multilingual staff
  • -Picnic area
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Cruise terminal shuttle (surcharge)
  • -Ferry terminal shuttle (surcharge)
  • -Self parking (surcharge)
  • -Valet parking (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -24-hour business center
  • -Express check-in
  • -Indoor pool
  • -Long-term parking (surcharge)
  • -Coffee/tea in common areas