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With a stay at Tortue Hamburg in Hamburg (Neustadt), you'll be minutes from Kaufmannshaus and Hamburg City Hall. This 4-star hotel is within close proximity of Neuer Wall and Alsterarkaden.
Make yourself at home in one of the 126 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Enjoy French cuisine at brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Guests must contact this property in advance to reserve a crib or rollaway bed. Contact the property using the information on the reservation confirmation received after booking.
Please note, there is important information about this property to know before you arrive.
Know Before You Go
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: EUR 29 per person (approximately)
- Pet fee: EUR 20.00 per pet, per night
- Crib (infant bed) fee: EUR 20 per day
- Rollaway bed fee: EUR 50.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
- A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
- -Accessible bathroom
- -In-room accessibility
- -Roll-in shower
- -Newspapers in lobby (surcharge)
- -Free WiFi
- -Fitness facilities
- -Concierge services
- -Breakfast available (surcharge)
- -Dry cleaning/laundry service
- -Tours/ticket assistance
- -Luggage storage
- -24-hour front desk
- -Smoke-free property