Universal Hotel

Self Rated: 2.0 out of 5
72 Tran Hung Dao, Hanoi, 10000, Vietnam
4.5 out of 5 rating 11 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Universal Hotel in Hanoi (Hoan Kiem), you'll be within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This hotel is 1.4 mi (2.3 km) from Temple of Literature and 1.8 mi (2.9 km) from Ho Chi Minh Mausoleum.

Rooms

Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. 24-hour airport shuttle service is available. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free WiFi
  • -Elevator/lift
  • -Airport transportation (surcharge)
  • -Dry cleaning/laundry service
  • -Tours/ticket assistance
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Television in common areas