Hotel Illa d'Or

Self Rated: 4.0 out of 5
Passeig de Colon, 265, Port de Pollenca, Pollensa, 07470, Spain
4.5 out of 5 rating 1368 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Hotel Illa d'Or in Puerto de Pollensa, you'll be on the beach, just steps from Playa de Alcudia and a 5-minute drive from Boquer Valley. This 4-star hotel is 1.6 mi (2.6 km) from Es Caló and 2.1 mi (3.3 km) from Pollensa Port.

Rooms

Make yourself at home in one of the 120 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and a hair salon.

Dining

Grab a bite at La Terrassa, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de Pollensa? This hotel has facilities measuring 861 square feet (80 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The seasonal pool will be open from March to October.

  • Pool access available from 8 AM to 8 PM.

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • A resort fee is included in the total price displayed.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Sauna
  • -One meeting room
  • -Outdoor seasonal pool
  • -In-room accessibility
  • -Free WiFi
  • -Bar/lounge
  • -Babysitting or childcare
  • -Elevator/lift
  • -Fitness facilities
  • -Hair salon
  • -Airport transportation (surcharge)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Spa tub
  • -Garden
  • -Poolside bar
  • -Health club
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Wedding services
  • -Tours/ticket assistance
  • -Tennis on site
  • -Outdoor tennis court
  • -Snack bar/deli
  • -Free self parking
  • -Rooftop terrace
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Smoke-free property
  • -Indoor pool
  • -Outdoor pool
  • -Pool umbrellas
  • -Television in common areas