Hivernage Hotel And Spa

Self Rated: 5.0 out of 5
Angle Ave Echouhada Et Rue Des Temples, Marrakech, 40000, Morocco
4.1 out of 5 rating 613 reviews TripAdvisor Rating: 4.1
Property Details

Property Location

A stay at Hivernage Hotel And Spa places you in the heart of Marrakech, within a 15-minute walk of Avenue Mohamed VI and Menara Mall. This 5-star hotel is 1 mi (1.6 km) from Jemaa el-Fnaa and 1.2 mi (2 km) from Marrakech Plaza.

Rooms

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and espresso makers. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Enjoy a meal at the restaurant or snacks in the 3 coffee shops/cafés. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available for a fee.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

High Atlas - 0.1 km / 0.1 mi
Bab El Djedid - 0.2 km / 0.1 mi
Casino de Marrakech - 0.2 km / 0.1 mi
Koutoubia Minaret - 0.8 km / 0.5 mi
Avenue Mohamed VI - 0.9 km / 0.6 mi
Menara Mall - 1.1 km / 0.7 mi
Cyber Parc - 1.3 km / 0.8 mi
Jemaa el-Fnaa - 1.4 km / 0.9 mi
Royal Tennis Harti - 1.5 km / 0.9 mi
Place du 16 November - 1.5 km / 0.9 mi
Grand Poste Gueliz - 1.5 km / 0.9 mi
Place of Youth - 1.5 km / 1 mi
Palais des Congres - 1.6 km / 1 mi
Kasbah Mosque - 1.6 km / 1 mi
Moulay Al Yazid Mosque - 1.6 km / 1 mi

The preferred airport for Hivernage Hotel And Spa is Menara Airport (RAK) - 5 km / 3.1 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MAD 200 per person (approximately)
  • Airport shuttle fee: MAD 300 per vehicle (one-way)
  • Crib (infant bed) fee: MAD 300.0 per night

  • Rollaway bed fee: MAD 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Multilingual staff
  • -Designated smoking areas
  • -Library
  • -Free newspapers in lobby
  • -Television in common areas
  • -Limo or Town Car service available
  • -Shopping on site
  • -Restaurant
  • -Breakfast available (surcharge)
  • -Poolside bar
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -One meeting room
  • -Area shuttle (surcharge)
  • -Rooftop terrace
  • -Spa services on site
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Free valet parking
  • -Number of bars/lounges - 2
  • -Wheelchair accessible (may have limitations)
  • -Number of coffee shops/cafes - 3
  • -Elevator
  • -Coffee/tea in common areas
  • -Fireplace in lobby
  • -Airport transportation - pickup (surcharge)
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible public washroom
  • -Assistive listening devices in meeting rooms
  • -Wheelchair-accessible concierge desk
  • -Well-lit path to entrance
  • -Stair-free path to entrance
  • -Wheelchair accessible parking