Shangri-La Hotel - Kuala Lumpur

Self Rated: 5.0 out of 5
11 Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
4.6 out of 5 rating 1957 reviews TripAdvisor Rating: 4.6

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Property Details

Property Location

A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. This 5-star hotel is 0.6 mi (1 km) from Petronas Twin Towers and 0.6 mi (1 km) from Aquaria KLCC.

Rooms

Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the shuttle (surcharge).

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Kuala Lumpur Tower - 0.9 km / 0.6 mi
Kuala Lumpur Convention Centre - 1 km / 0.6 mi
Petronas Twin Towers - 1 km / 0.6 mi
Aquaria KLCC - 1 km / 0.6 mi
Suria KLCC Shopping Centre - 1.1 km / 0.7 mi
KLCC Park - 1.4 km / 0.9 mi
Maju Junction Mall - 1.4 km / 0.9 mi
Pavilion Kuala Lumpur - 1.5 km / 0.9 mi
Lot 10 Shopping Centre - 1.5 km / 1 mi
Jalan Alor - 1.5 km / 1 mi
Bukit Bintang Plaza - 1.6 km / 1 mi
Fahrenheit 88 Shopping Mall - 1.6 km / 1 mi
Starhill Gallery - 1.6 km / 1 mi
Masjid India - 1.6 km / 1 mi
SOGO - 1.6 km / 1 mi

The nearest airports are:
Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 61.1 km / 37.9 mi
Subang (SZB-Sultan Abdul Aziz Shah) - 26 km / 16.1 mi

The preferred airport for Shangri-La Hotel - Kuala Lumpur is Kuala Lumpur (KUL-Kuala Lumpur Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:


  • Deposit: MYR 400 per night

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 98 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -Shopping on site
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa tub
  • -Fitness facilities
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Conference space
  • -Conference center
  • -Train station pickup (surcharge)
  • -Tours/ticket assistance
  • -Full-service spa
  • -Babysitting or childcare (surcharge)
  • -Restaurant
  • -Sauna
  • -Steam room
  • -Garden
  • -Ballroom
  • -Wheelchair accessible (may have limitations)
  • -Number of meeting rooms - 15
  • -Elevator
  • -Coffee/tea in common areas
  • -Shopping center shuttle (surcharge)
  • -Luggage storage
  • -Express check-in
  • -Express check-out
  • -Supervised childcare/activities (surcharge)
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Wheelchair-accessible concierge desk