Kelapa Retreat & Spa

Self Rated: 4.5 out of 5
Ngurah Rai Road, Pekutatan, 82262, Indonesia
5.0 out of 5 rating 304 reviews TripAdvisor Rating: 5.0

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Property Details

Property Location

When you stay at Kelapa Retreat & Spa in Pekutatan, you'll be by the ocean and 8 minutes by car from Medewi Beach. This 4.5-star hotel is 12.4 mi (20 km) from Balian Beach and 15 mi (24.1 km) from Soka Beach.

Rooms

Make yourself at home in one of the 26 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Amenities

Treat yourself with massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 3.00 km.

Dining

Grab a bite to eat at Tides Restaurant, a beachfront restaurant which features a bar and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Airport shuttle fee per child: USD 0.00 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free area shuttle
  • -Free WiFi
  • -Express check-in
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Garden
  • -Laundry facilities
  • -Concierge services
  • -Outdoor pool
  • -Restaurant
  • -Bar/lounge
  • -Free breakfast
  • -Barbecue grill(s)
  • -Luggage storage
  • -Spa treatment room(s)
  • -Terrace
  • -Airport transportation (surcharge)
  • -Children's pool
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Beach towels
  • -Pool umbrellas
  • -Front desk (limited hours)
  • -Free valet parking
  • -Babysitting or childcare
  • -Private beach nearby
  • -Beach umbrellas
  • -Beach sun loungers
  • -Direct access to private beach