Hotel Serrano Palace

Self Rated: 5.0 out of 5
Playa Son Moll, s/n, Cala Ratjada, 07590, Spain
4.0 out of 5 rating 225 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

With a stay at Hotel Serrano Palace in Cala Ratjada, you'll be near the beach, just a 1-minute walk from Son Moll Beach and 12 minutes by foot from Cala Ratjada Port. This 5-star hotel is 1.2 mi (2 km) from Sa Torre Cega and 1.5 mi (2.4 km) from Castle of Capdepera.

Rooms

Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and bidets.

Amenities

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 11 AM.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Please note that this property has a dress code that requires long pants in the restaurant during dinner hours. For more details, please contact the property using the information on the reservation confirmation received after booking. This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. This property enforces a strict dress code in the restaurant. Shorts are not permitted. For details, please contact the property using the number provided on the booking confirmation email.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 1.10 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -In-room accessibility
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Poolside bar
  • -Garden
  • -Spa tub
  • -Laundry facilities
  • -Conference space
  • -Concierge services
  • -Hair salon
  • -Restaurant
  • -Indoor pool
  • -Elevator/lift
  • -Bar/lounge
  • -Business center
  • -Free breakfast
  • -Fitness facilities
  • -Television in common areas
  • -Barbecue grill(s)
  • -Luggage storage
  • -Valet parking (surcharge)
  • -Self parking (surcharge)
  • -Spa treatment room(s)
  • -Multilingual staff
  • -Shopping on site
  • -One meeting room
  • -Coffee shop or café
  • -Terrace
  • -Sauna
  • -Steam room
  • -Health club
  • -Library
  • -Children's pool
  • -Arcade/game room
  • -Babysitting or childcare (surcharge)
  • -Turkish bath/Hammam
  • -Full-service spa
  • -Spa services on site
  • -Area shuttle (surcharge)
  • -Free parking nearby
  • -Babysitting or childcare
  • -Marina on site