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A stay at Iberostar Grand Mencey places you in the heart of Santa Cruz de Tenerife, steps from Garcia Sanabria Park and 6 minutes by foot from Nuestra Senora del Pilar Parish. This 5-star hotel is 0.4 mi (0.6 km) from Canarias Regional Military Museum and 0.4 mi (0.6 km) from Almeyda Military Museum.
Make yourself at home in one of the 261 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy international cuisine at Restaurante Los Menceyes, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
Please note, there is important information about this property to know before you arrive.
Know Before You Go
- Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
- Self parking fee: EUR 12 per day
- Rollaway beds are available for an additional fee
- Facilities fee: EUR 18 per person, per day and includes use of:
- -Conference space
- -Spa treatment room(s)
- -Full-service spa
- -Turkish bath/Hammam
- -In-room accessibility
- -Free WiFi
- -Free reception
- -Fitness facilities
- -Concierge services
- -Free beach shuttle
- -Breakfast available (surcharge)
- -Laundry facilities
- -Spa tub
- -Coffee shop or café
- -Spa services on site
- -Multilingual staff
- -Steam room
- -Wedding services
- -Tours/ticket assistance
- -Self parking (surcharge)
- -Luggage storage
- -Babysitting or childcare (surcharge)
- -24-hour front desk
- -24-hour business center
- -Smoke-free property
- -Outdoor pool