Iberostar Grand Mencey

Self Rated: 5.0 out of 5
Calle Doctor Jose Naveiras, 38, Santa Cruz De Tenerife, 38004, Spain

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Property Details

Property Location

A stay at Iberostar Grand Mencey places you in the heart of Rambla de Santa Cruz, steps from Garcia Sanabria Park and close to Nuestra Senora del Pilar Parish. This 5-star hotel is within close proximity of Almeyda Military Museum and Canarias Regional Military Museum.

Rooms

Make yourself at home in one of the 261 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy international cuisine at Restaurante Los Menceyes, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available. Contact the property in advance to get details. This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
  • Self parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee
  • Facilities fee: EUR 18 per person, per day and includes use of:


  • - Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Sauna
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Turkish bath/Hammam
  • -In-room accessibility
  • -Free WiFi
  • -Free reception
  • -Bar/lounge
  • -Elevator/lift
  • -Fitness facilities
  • -Concierge services
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Spa tub
  • -Garden
  • -Coffee shop or café
  • -Spa services on site
  • -Multilingual staff
  • -Casino
  • -Steam room
  • -Wedding services
  • -Tours/ticket assistance
  • -Self parking (surcharge)
  • -Luggage storage
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -24-hour front desk
  • -24-hour business center
  • -Smoke-free property
  • -Outdoor pool