Hotel Alster-Hof

Self Rated: 3.5 out of 5
Esplanade 12, Hamburg, 20354, Germany
4.2 out of 5 rating 1570 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

A stay at Hotel Alster-Hof places you in the heart of Hamburg, within a 15-minute walk of Hamburg City Hall and Moenckebergstrasse. This hotel is 1.1 mi (1.8 km) from St. Michaelis Church and 1.4 mi (2.3 km) from Reeperbahn.

Rooms

Make yourself at home in one of the 108 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities

Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Casino Esplanade - 0.1 km / 0.1 mi
Jungfernstieg - 0.3 km / 0.2 mi
Inner Alster Lake - 0.3 km / 0.2 mi
Hamburg State Opera - 0.4 km / 0.2 mi
Planten un Blomen - 0.4 km / 0.3 mi
Gansemarkt - 0.5 km / 0.3 mi
Japanese Garden - 0.8 km / 0.5 mi
University of Hamburg - 0.8 km / 0.5 mi
Botanical Gardens - 0.9 km / 0.5 mi
Laeiszhalle - 0.9 km / 0.6 mi
Alsterarkaden - 0.9 km / 0.6 mi
Neuer Wall - 1 km / 0.6 mi
Europa Passage - 1 km / 0.6 mi
Hamburger Kunsthalle - 1 km / 0.6 mi
Rathausmarket - 1.1 km / 0.7 mi

The preferred airport for Hotel Alster-Hof is Hamburg (HAM) - 11 km / 6.8 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.

  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.

You'll be asked to pay the following charges at the property:


  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 9.00 per pet, per night
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Concierge services
  • -Hair salon
  • -Bar/lounge
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Television in common areas
  • -Multilingual staff
  • -Restaurant
  • -Luggage storage
  • -Sauna
  • -Elevator
  • -Wheelchair accessible – no