Novotel Hamburg City Alster

Self Rated: 4.0 out of 5
Luebecker Str. 3, Hamburg, 22087, Germany
4.3 out of 5 rating 981 reviews TripAdvisor Rating: 4.3
Property Details

Property Location

With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 15-minute drive of Elbe Philharmonic Hall and Reeperbahn. This 4-star hotel is 2.5 mi (4 km) from Miniatur Wunderland and 2.5 mi (4 km) from Hamburg Dungeon.

Rooms

Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.

Amenities

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

English Theatre Of Hamburg - 1.3 km / 0.8 mi
Museum of Arts and Crafts Hamburg - 1.4 km / 0.9 mi
Mundsburg Center - 1.4 km / 0.9 mi
Ohnsorg Theater - 1.5 km / 0.9 mi
Moenckebergstrasse - 1.7 km / 1 mi
Hamburger Kunsthalle - 1.7 km / 1.1 mi
Markthalle Hamburg - 1.9 km / 1.2 mi
Inner Alster Lake - 2.1 km / 1.3 mi
Chilehaus - 2.2 km / 1.4 mi
Thalia-Theater - 2.2 km / 1.4 mi
CHOCOVERSUM - 2.2 km / 1.4 mi
St. Peter's Church - 2.3 km / 1.4 mi
Deichtorhallen - 2.3 km / 1.4 mi
Europa Passage - 2.3 km / 1.4 mi
Islamic Centre Hamburg - 2.4 km / 1.5 mi

The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Contactless check-out is available.

  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Enhanced food service safety measures are in place.

You'll be asked to pay the following charges at the property:


  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 3 for children (approximately)
  • Self parking fee: EUR 19 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -24-hour business center
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Conference space
  • -Restaurant
  • -Bar/lounge
  • -Fitness facilities
  • -Free wired Internet
  • -Free newspapers in lobby
  • -Television in common areas
  • -Luggage storage
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Sauna
  • -Steam room
  • -Tours/ticket assistance
  • -Full-service spa
  • -Spa services on site
  • -Number of meeting rooms - 7
  • -Wheelchair accessible (may have limitations)
  • -Elevator