Hotel Cielo

Self Rated: 3.5 out of 5
Calle 4norte s/n entre 5ta y 10av - Col, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 1000 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

A stay at Hotel Cielo places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.6 mi (1 km) from Mamitas Beach Club.

Rooms

Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Enjoy a satisfying meal at Carboncitos serving guests of Hotel Cielo.

Business, Other Amenities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Yucatek Divers - 0.2 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Paseo del Carmen - 0.6 km / 0.3 mi
Plaza Paraiso - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
Quinta Alegría Shopping Mall - 0.8 km / 0.5 mi
Mamitas Beach Club - 1 km / 0.6 mi
Pier Navega - 1.1 km / 0.7 mi
Mario Villanueva Stadium Madrid - 1.4 km / 0.9 mi
Playacar Golf Club - 2.6 km / 1.6 mi

The nearest major airport is Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 33.6 km / 20.9 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • Minimum Spring Break check-in age is 18 years old.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed.
  • This property advises that guest safety measures are currently in place.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Features
  • -Free WiFi
  • -Smoke-free property
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Concierge services
  • -Multilingual staff
  • -Airport transportation (surcharge)
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Use of nearby fitness center (discount)
  • -Beach umbrellas
  • -Restaurant
  • -Luggage storage
  • -Rooftop terrace
  • -Beach towels
  • -Free beach club nearby
  • -Handrails in stairways
  • -Wheelchair accessible – no