The Royal Haciendas All Inclusive Resort & Spa

Self Rated: 4.0 out of 5
Chetumal / Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 982 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

When you stay at The Royal Haciendas All Inclusive Resort & Spa in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Quinta Avenida and Grand Coral Golf Riviera Maya. This 4-star property is 5.7 mi (9.2 km) from Mamitas Beach Club and 5.8 mi (9.4 km) from Playa del Carmen Main Beach.

Rooms

Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 spa tubs, and outdoor tennis courts. This Art Deco property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars.

Business, Other Amenities

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Punta Esmeralda Beach - 2.6 km / 1.6 mi
Playa 88 - 3 km / 1.9 mi
Quinta Avenida - 3.9 km / 2.4 mi
Mamitas Beach Club - 4.1 km / 2.5 mi
Guadalupe Church - 4.2 km / 2.6 mi
Grand Coral Golf Riviera Maya - 2 km / 1.3 mi
El Camaleon Mayakoba Golf Course - 5.7 km / 3.6 mi
28 de Julio Square - 6.6 km / 4.1 mi
Pier Navega - 7.9 km / 4.9 mi
Plaza Las Americas - 8.4 km / 5.2 mi
Mario Villanueva Stadium Madrid - 9.1 km / 5.7 mi
Tres Rios Ecopark - 9.3 km / 5.8 mi
Playa del Carmen Main Beach - 9.4 km / 5.8 mi
Nuestra Senora del Carmen Catholic Church - 9.8 km / 6.1 mi
Calle Corazón - 9.9 km / 6.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 53.9 km / 33.5 mi
Cozumel Intl. Airport (CZM) - 39.3 km / 24.4 mi

The preferred airport for The Royal Haciendas All Inclusive Resort & Spa is Cancun Intl. Airport (CUN).

Check-in time starts at 4pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

You'll be asked to pay the following charges at the property:


  • Deposit: USD 300.00 per stay

  • A tax is imposed by the city: USD 1.40 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Shopping on site
  • -Coffee shop or café
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Sauna
  • -Steam room
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Babysitting or childcare (surcharge)
  • -Arcade/game room
  • -Children's club (free)
  • -Free valet parking
  • -Number of bars/lounges - 3
  • -Number of spa tubs - 4
  • -Outdoor tennis courts - 2
  • -Number of outdoor pools - 4
  • -Number of poolside bars - 2
  • -Elevator
  • -Coffee/tea in common areas
  • -Number of restaurants - 5
  • -Supervised childcare/activities (free)
  • -Tennis on site
  • -Free bicycles on site