Grand Palladium Colonial Resort & Spa All Inclusive

Self Rated: 4.0 out of 5
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, 77710, Mexico

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Property Details

Property Location

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Xpu-ha Beach and Cenote Cristalino. This 4-star resort is 6.3 mi (10.1 km) from Puerto Aventuras Marina and 6.4 mi (10.3 km) from Dolphin Discovery.

Rooms

Make yourself at home in one of the 413 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita, one of the resort's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 5 swim-up bars. A complimentary buffet breakfast is included. Business, Other Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: USD 35 per person, per day and includes use of:


  • - Sauna
    - Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.1 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Sauna
  • -Spa treatment room(s)
  • -Full-service spa
  • -Free WiFi
  • -Babysitting or childcare
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Hair salon
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Laundry facilities
  • -Spa tub
  • -Arcade/game room
  • -Garden
  • -Poolside bar
  • -Free breakfast
  • -Coffee shop or café
  • -Nightclub
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -On private beach
  • -Steam room
  • -Wedding services
  • -Children's club
  • -Designated smoking areas
  • -Billiards or pool table
  • -Tennis on site
  • -Designated smoking areas (fines apply)
  • -Conference center
  • -Beach bar
  • -Free self parking
  • -Rooftop terrace
  • -Luggage storage
  • -Beach umbrellas
  • -Beach sun loungers
  • -Pool sun loungers
  • -Free RV, bus, truck parking
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -24-hour front desk
  • -Express check-in
  • -Pool umbrellas