Now Jade Riviera Cancun Resort & Spa All Inclusive

Self Rated: 4.0 out of 5
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, 77580, Mexico
4.5 out of 5 rating 10195 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

Located in Puerto Morelos, Now Jade Riviera Cancun Resort & Spa All Inclusive is on the waterfront, within a 10-minute drive of Ojo de Agua Beach and San Jose Catholic Parish. This 4-star hotel is 1.7 mi (2.8 km) from Artisans Market and 1.7 mi (2.8 km) from Puerto Morelos Town Square.

Rooms

Make yourself at home in one of the 550 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and bidets.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Carnival Buffet, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Morelos? This hotel has 10710 square feet (995 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided. The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).
For more details, please contact the hotel directly using the number provided on the booking confirmation email.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • A resort fee is included in the total price displayed.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: MXN 10usd per person per hour, max 5p.m.(subject to availability) (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:


  • New Year's Eve gala dinner fee

  • Resort fee

The resort fee includes:

  • Breakfast

  • Pool access

  • Beach access

  • Beach loungers

  • Beach towels

  • Fitness center access

  • Children's club/arcade access

  • Business center/computer access

  • Internet access

  • Newspaper

  • Phone calls

  • In-room safe

  • In-room bottled water

  • Concierge/valet service

  • Self parking

  • Valet parking

  • Parking

  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Children's pool
  • -Sauna
  • -One meeting room
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Elevator/lift
  • -Fitness facilities
  • -Hair salon
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Spa tub
  • -Garden
  • -Coffee shop or café
  • -Nightclub
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Dry cleaning/laundry service
  • -On private beach
  • -Steam room
  • -Wedding services
  • -Tours/ticket assistance
  • -Beach bar
  • -Free self parking
  • -Free valet parking
  • -Luggage storage
  • -Beach sun loungers
  • -Pool sun loungers
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Supervised childcare/activities (free)
  • -24-hour front desk
  • -Express check-out
  • -Smoke-free property
  • -Express check-in
  • -Pool umbrellas