Banyan Tree Mayakoba

Self Rated: 5.0 out of 5
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa Del Carmen, 77710, Mexico
5.0 out of 5 rating 2412 reviews TripAdvisor Rating: 5.0

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Property Details

Property Location

With a stay at Banyan Tree Mayakoba in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleon Golf Club and Tres Rios Ecopark. This 5-star resort is 11.6 mi (18.7 km) from Xcaret Eco Theme Park and 4.2 mi (6.8 km) from 28 de Julio Square.

Rooms

Make yourself at home in one of the 117 air-conditioned rooms featuring private pools and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining

Enjoy seafood at Sands, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort has 5622 square feet (522 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 900 and MXN 1000 per person (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Rollaway bed fee: MXN 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Children's pool
  • -Sauna
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -Free WiFi
  • -Babysitting or childcare
  • -Elevator/lift
  • -Free newspapers in lobby
  • -Supervised childcare/activities
  • -Hair salon
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Free beach shuttle
  • -Breakfast available (surcharge)
  • -Spa tub
  • -Garden
  • -Health club
  • -Spa services on site
  • -Multilingual staff
  • -Picnic area
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Steam room
  • -Wedding services
  • -Children's club
  • -Tours/ticket assistance
  • -Golf course on site
  • -Conference center
  • -Free self parking
  • -Free valet parking
  • -Computer station
  • -Luggage storage
  • -Beach umbrellas
  • -Beach sun loungers
  • -Beach towels
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Supervised childcare/activities (free)
  • -24-hour front desk
  • -Express check-out
  • -24-hour business center
  • -Smoke-free property
  • -Express check-in
  • -Pool umbrellas