Playa Palms Beach Hotel

Self Rated: 4.0 out of 5
1st Avenue Bis, Between 12th and 14th North Street, Playa Del Carmen, 77710, Mexico
4.2 out of 5 rating 939 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

A stay at Playa Palms Beach Hotel places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. This 4-star hotel is 0.2 mi (0.4 km) from Mamitas Beach Club and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.

Rooms

Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided daily.

Amenities

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Calle Corazón - 0.2 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.2 mi
Mamitas Beach Club - 0.4 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Pier Navega - 0.5 km / 0.3 mi
Central Square - 0.7 km / 0.4 mi
Yucatek Divers - 0.9 km / 0.6 mi
Playa del Carmen Maritime Terminal - 1 km / 0.6 mi
Mario Villanueva Stadium Madrid - 1 km / 0.6 mi
Paseo del Carmen - 1.2 km / 0.7 mi
Plaza Paraiso - 1.3 km / 0.8 mi
Playa 88 - 2.8 km / 1.7 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 56.3 km / 35 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 34.7 km / 21.6 mi

The preferred airport for Playa Palms Beach Hotel is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • No onsite parking is available.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Contactless check-out is available.


Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 79.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Concierge services
  • -Outdoor pool
  • -Bar/lounge
  • -Free newspapers in lobby
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Library
  • -Free grocery shopping service
  • -Tours/ticket assistance
  • -Designated smoking areas (fines apply)
  • -Pool umbrellas
  • -Reception hall
  • -Beach umbrellas
  • -Beach bar
  • -On private beach
  • -Restaurant
  • -Luggage storage
  • -Beach towels
  • -Garden
  • -Street parking
  • -Wheelchair accessible – no
  • -Upper floors accessible by stairs only