Playa Palms Beach Hotel

Self Rated: 4.0 out of 5
1st Avenue Bis, Between 12th and 14th North Street, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 1054 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

A stay at Playa Palms Beach Hotel places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and 4 minutes by foot from Quinta Alegría Shopping Mall. This 4-star hotel is 6.2 mi (10 km) from El Camaleon Golf Club and 6.9 mi (11.2 km) from Xcaret Eco Theme Park.

Rooms

Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided daily.

Amenities

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the beach bar. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2900.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Restaurant
  • -Free WiFi
  • -Free grocery shopping service
  • -Free newspapers in lobby
  • -Concierge services
  • -Airport transportation (surcharge)
  • -Library
  • -Free breakfast
  • -Dry cleaning/laundry service
  • -On private beach
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Designated smoking areas (fines apply)
  • -Beach bar
  • -Luggage storage
  • -Beach umbrellas
  • -Beach towels
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Outdoor pool
  • -Pool umbrellas