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A stay at Hotel Playa del Karma places you in the heart of Playa del Carmen, steps from Nuestra Senora del Carmen Catholic Church and 3 minutes by foot from Central Square. This hotel is 6 mi (9.7 km) from El Camaleon Golf Club and 6.7 mi (10.8 km) from Xcaret Eco Theme Park.
Make yourself at home in one of the 28 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.
Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.
Please note, there is important information about this property to know before you arrive.
Know Before You Go
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
- Guests under 12 years old are not permitted at this adults-only property.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MXN 1200 per vehicle (one-way)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Sanitation services: MXN 20 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
- -Children's pool
- -Accessible bathroom
- -In-room accessibility
- -Free WiFi
- -Concierge services
- -Airport transportation (surcharge)
- -Multilingual staff
- -Picnic area
- -Designated smoking areas
- -Tours/ticket assistance
- -Designated smoking areas (fines apply)
- -Free self parking
- -Luggage storage
- -Offsite parking reservations required
- -Beach towels
- -Safe-deposit box at front desk
- -24-hour front desk
- -Express check-out
- -24-hour business center
- -Express check-in
- -Outdoor pool
- -Television in common areas
- -Shared refrigerator
- -24-hour pool access
- -Water dispenser