Due to the significant disruption caused by global restrictions imposed to help prevent the spread of COVID-19, our contact centre is experiencing significant congestion. Please continue to use online options to contact us.

Blue Bay Grand Esmeralda All Inclusive

Self Rated: 4.0 out of 5
Carretera Federal Chetumal, Puerto Juarez Km.300, Playa Del Carmen, 77710, Mexico
4.0 out of 5 rating 12574 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

When you stay at Blue Bay Grand Esmeralda All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Mamitas Beach Club and Playa del Carmen Main Beach. This 4-star property is 5.2 mi (8.4 km) from Maroma Beach and 9.3 mi (15 km) from Quinta Avenida.

Rooms

Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Tres Rios Ecopark - 3.4 km / 2.1 mi
El Camaleon Mayakoba Golf Course - 3.6 km / 2.3 mi
Maroma Beach - 8.4 km / 5.2 mi
Grand Coral Golf Riviera Maya - 11.1 km / 6.9 mi
Punta Esmeralda Beach - 11.8 km / 7.3 mi
Playa 88 - 12 km / 7.5 mi
El Manglar Golf Course - 12.1 km / 7.5 mi
28 de Julio Square - 13 km / 8.1 mi
Mario Villanueva Stadium Madrid - 13.4 km / 8.3 mi
Mamitas Beach Club - 13.5 km / 8.4 mi
Playa del Carmen Main Beach - 13.7 km / 8.5 mi
Guadalupe Church - 14.1 km / 8.8 mi
Pier Navega - 14.3 km / 8.9 mi
Quinta Avenida - 15 km / 9.3 mi
Plaza Las Americas - 15.7 km / 9.8 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.8 km / 29.1 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 50 km / 31 mi

The preferred airport for Blue Bay Grand Esmeralda All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Free WiFi in public areas has a 1-device limit.

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Library
  • -Computer station
  • -Shopping on site
  • -Roll-in shower
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -One meeting room
  • -Swimming pool
  • -Tours/ticket assistance
  • -Full-service spa
  • -Children's club (free)
  • -Outdoor tennis court
  • -Billiards or pool table
  • -Beach sun loungers
  • -Beach umbrellas
  • -Number of outdoor pools - 2
  • -Sauna
  • -Beach towels
  • -Garden
  • -Wheelchair accessible (may have limitations)
  • -Free WiFi (limited) device count - 1
  • -Number of bars/lounges - 4
  • -Elevator
  • -Number of restaurants - 6
  • -Luggage storage
  • -Supervised childcare/activities (free)
  • -Tennis on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible concierge desk
  • -Wheelchair accessible path of travel