Desire Riviera Maya Resort All Inclusive - Couples Only

Self Rated: 4.0 out of 5
Carretera Puerto Morelos KM 27.5, Puerto Morelos, 77580, Mexico
4.6 out of 5 rating 453 reviews TripAdvisor Rating: 4.6
Property Details

Property Location

With a stay at Desire Riviera Maya Resort All Inclusive - Couples Only in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Petempich Bay. This 4-star property is 17.2 mi (27.7 km) from Delfines Beach and 18.5 mi (29.8 km) from El Rey Ruins.

Rooms

Make yourself at home in one of the 114 air-conditioned rooms featuring iPod docking stations and minibars. 48-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a spa tub, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Melange Bar, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.

Business, Other Amenities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Petempich Bay - 0.1 km / 0.1 mi
Puerto Morelos Beach - 0.6 km / 0.4 mi
Crococun Zoo - 7.8 km / 4.8 mi
Costa Occidental de Isla Mujeres National Park - 11.3 km / 7 mi
Sanctuary of Hope and Time Capsule - 11.9 km / 7.4 mi
Dr. Alfredo Barrera Marin Botanical Garden - 12.2 km / 7.6 mi
San Jose Catholic Parish - 12.3 km / 7.6 mi
Puerto Morelos Town Square - 12.3 km / 7.6 mi
Puerto Morelos Reef - 12.3 km / 7.7 mi
Artisans Market - 12.5 km / 7.8 mi
Ojo de Agua Beach - 13.3 km / 8.3 mi
Xoximilco - 13.4 km / 8.3 mi
Cancun Country Club - 19.3 km / 12 mi
Ventura Park Cancun - 20.9 km / 13 mi
Playa Coral - 21.2 km / 13.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 20.4 km / 12.7 mi
Cozumel Intl. Airport (CZM) - 73.7 km / 45.8 mi

The preferred airport for Desire Riviera Maya Resort All Inclusive - Couples Only is Cancun Intl. Airport (CUN).

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards, debit cards, and cash

  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property caters to couples.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers health screenings for COVID-19. Antigen screening is available for USD 20 per person for bookings made May 6-December 31, 2021 for travel July 1-December 31, 2021. Guests who book an Airport Transfer included rate plan must contact the property with their flight details 72 hours prior to arrival. Transfers are valid from Cancun International Airport.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Clothing is optional at this property.

  • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Guests under 21 years old are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC).
  • Enhanced food service safety measures are in place.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -Snack bar/deli
  • -Free WiFi
  • -Wedding services
  • -Porter/bellhop
  • -24-hour front desk
  • -Poolside bar
  • -Garden
  • -Spa tub
  • -Gift shops or newsstand
  • -Concierge services
  • -Hair salon
  • -Fitness facilities
  • -Luggage storage
  • -Multilingual staff
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Sauna
  • -Steam room
  • -Parking (limited spaces)
  • -Tours/ticket assistance
  • -Full-service spa
  • -Beach towels
  • -Nightclub
  • -Swim-up bar
  • -Beach umbrellas
  • -Number of restaurants - 4
  • -Number of bars/lounges - 5
  • -Proposal/romance packages available
  • -Wheelchair accessible – no
  • -Well-lit path to entrance