Riu Palace Riviera Maya All Inclusive

Self Rated: 4.0 out of 5
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa Del Carmen, 77710, Mexico
4.3 out of 5 rating 879 reviews TripAdvisor Rating: 4.3
Property Details

Property Location

With a stay at Riu Palace Riviera Maya All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This 4-star property is 1.2 mi (1.9 km) from Playa del Carmen Main Beach and 2 mi (3.1 km) from Mamitas Beach Club.

Rooms

Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo del Carmen - 1.5 km / 0.9 mi
Quinta Avenida - 1.7 km / 1 mi
Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi
Playa del Carmen Main Beach - 1.8 km / 1.1 mi
Yucatek Divers - 2 km / 1.2 mi
3D Museum of Wonders - 2.3 km / 1.4 mi
Central Square - 2.4 km / 1.5 mi
Nuestra Senora del Carmen Catholic Church - 2.5 km / 1.6 mi
Calle Corazón - 2.6 km / 1.6 mi
Quinta Alegría Shopping Mall - 2.8 km / 1.7 mi
Mamitas Beach Club - 3 km / 1.8 mi
Playacar Golf Club - 3 km / 1.9 mi
Pier Navega - 3.1 km / 1.9 mi
Mario Villanueva Stadium Madrid - 3.4 km / 2.1 mi
Guadalupe Church - 5.2 km / 3.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 58.5 km / 36.4 mi
Cozumel Intl. Airport (CZM) - 34 km / 21.1 mi

The preferred airport for Riu Palace Riviera Maya All Inclusive is Cancun Intl. Airport (CUN).

Check-in time starts at 4pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.

  • Enhanced food service safety measures are in place.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Designated smoking areas
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -Shopping on site
  • -Snack bar/deli
  • -Free breakfast
  • -Coffee shop or café
  • -Poolside bar
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa tub
  • -Sauna
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Garden
  • -Barbecue grill(s)
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Beach towels
  • -Children's club (free)
  • -Nightclub
  • -Beach sun loungers
  • -Number of bars/lounges - 5
  • -Children's games
  • -Elevator
  • -Coffee/tea in common areas
  • -Number of restaurants - 6
  • -Wheelchair-accessible path to elevator
  • -Wheelchair accessible – no
  • -Covered parking