Now Sapphire Riviera Cancun

Self Rated: 4.0 out of 5
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, 77580, Mexico
4.3 out of 5 rating 980 reviews TripAdvisor Rating: 4.3
Property Details

Property Location

With a stay at Now Sapphire Riviera Cancun in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Crococun Zoo. This 4-star resort is 14.7 mi (23.6 km) from Maroma Beach and 14.8 mi (23.8 km) from Ventura Park Cancun.

Rooms

Make yourself at home in one of the 488 guestrooms featuring iPod docking stations and DVD players. Rooms have private balconies. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Colonial resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This resort has 8295 square feet (771 square meters) of space consisting of conference space and a meeting room.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Petempich Bay - 2 km / 1.2 mi
Crococun Zoo - 2.7 km / 1.7 mi
Ojo de Agua Beach - 3.6 km / 2.2 mi
Puerto Morelos Town Square - 4.6 km / 2.8 mi
San Jose Catholic Parish - 4.6 km / 2.8 mi
Artisans Market - 4.6 km / 2.9 mi
Puerto Morelos Reef - 4.6 km / 2.9 mi
Sanctuary of Hope and Time Capsule - 7.9 km / 4.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 8.3 km / 5.1 mi
Costa Occidental de Isla Mujeres National Park - 14.1 km / 8.8 mi
El Rey Polo Country Club - 18.5 km / 11.5 mi
El Manglar Golf Course - 19 km / 11.8 mi
Xoximilco - 21.6 km / 13.4 mi
Parque Cenote Las Mojarras - 22.3 km / 13.8 mi
Maroma Beach - 23.6 km / 14.7 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi
Cozumel Intl. Airport (CZM) - 69.7 km / 43.3 mi

The preferred airport for Now Sapphire Riviera Cancun is Cancun Intl. Airport (CUN).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-out is available.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night

  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Foosball
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Shopping on site
  • -Coffee shop or café
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Waterslide
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -One meeting room
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Billiards or pool table
  • -Nightclub
  • -Free water park access
  • -Beach umbrellas
  • -Number of outdoor pools - 3
  • -Outdoor tennis courts - 2
  • -Number of bars/lounges - 5
  • -Number of poolside bars - 2
  • -Wheelchair accessible (may have limitations)
  • -Proposal/romance packages available
  • -Conference space size (meters) - 771
  • -Conference space size (feet) - 8295
  • -Number of restaurants - 7
  • -Supervised childcare/activities (free)
  • -Tennis on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible concierge desk
  • -Upper floors accessible by stairs only
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Hiking/biking trails nearby