SureStay Hotel by Best Western Phoenix Airport

Self Rated: 2.0 out of 5
3037 E Van Buren St, Phoenix, AZ, 85008, United States of America
3.6 out of 5 rating 1466 reviews TripAdvisor Rating: 3.6
Property Details

Property Location

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 8 minutes from Phoenix Convention Center. This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Talking Stick Resort Arena.

Rooms

Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Amenities

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area. Additional features at this hotel include a picnic area and a vending machine.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Celebrity Theater - 0.7 km / 0.4 mi
Pueblo Grande Museum and Archaeological Park - 3 km / 1.9 mi
Roosevelt Row - 3.4 km / 2.1 mi
Children's Museum of Phoenix - 4.8 km / 3 mi
Heritage Square - 4.8 km / 3 mi
Arizona Science Center - 5.1 km / 3.2 mi
Phoenix Convention Center - 5.3 km / 3.3 mi
Arizona Center - 5.3 km / 3.3 mi
Chase Field - 5.4 km / 3.4 mi
Phoenix Symphony Hall - 5.6 km / 3.5 mi
Arizona State University - Downtown Phoenix - 5.7 km / 3.5 mi
Talking Stick Resort Arena - 5.9 km / 3.7 mi
Orpheum Theatre - 6.1 km / 3.8 mi
Hall of Flame Museum of Firefighting - 6.1 km / 3.8 mi
Phoenix City Hall - 6.2 km / 3.8 mi

The nearest airports are:
Sky Harbor Intl. Airport (PHX) - 6.6 km / 4.1 mi
Scottsdale, AZ (SCF) - 31.9 km / 19.8 mi
Phoenix, AZ (DVT-Phoenix Deer Valley) - 37.8 km / 23.5 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 30.2 km / 18.7 mi
Chandler, AZ (CHD-Chandler Municipal) - 39.1 km / 24.3 mi

The preferred airport for SureStay Hotel by Best Western Phoenix Airport is Sky Harbor Intl. Airport (PHX).

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in. Safety features at this property include a carbon monoxide detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per night

  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -24-hour front desk
  • -Picnic area
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -ATM/banking
  • -Outdoor pool
  • -Free airport transportation
  • -Long-term parking (surcharge)
  • -Business center
  • -Free newspapers in lobby
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Computer station
  • -Multilingual staff
  • -RV, bus, truck parking
  • -Designated smoking areas
  • -Parking (limited spaces)
  • -Designated smoking areas (fines apply)
  • -Vending machine
  • -Wheelchair accessible (may have limitations)
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Assistive listening devices available
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible van parking
  • -Wheelchair-accessible public washroom
  • -Well-lit path to entrance
  • -Pool hoist on site