Hilton Vancouver Metrotown

Self Rated: 4.0 out of 5
6083 McKay Ave, Burnaby, BC, V5H2W7, Canada
4.2 out of 5 rating 989 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

With a stay at Hilton Vancouver Metrotown in Burnaby, you'll be 0.5 mi (0.8 km) from Metropolis at Metrotown and 7.1 mi (11.4 km) from Rogers Arena. This 4-star hotel is 7.2 mi (11.6 km) from BC Place Stadium and 7.6 mi (12.2 km) from Robson Street.

Rooms

Make yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Be sure to enjoy recreational amenities, including a spa tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Dining

Satisfy your appetite at Time and Place, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/café.

Business, Other Amenities

Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in Burnaby? This hotel has facilities measuring 14477 square feet (1345 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Metropolis at Metrotown - 0.8 km / 0.5 mi
Central Park - 1.7 km / 1.1 mi
British Columbia Institute of Technology - 2.6 km / 1.6 mi
Deer Lake - 2.9 km / 1.8 mi
Burnaby Hospital - 3.5 km / 2.1 mi
Burnaby Village Museum - 4.2 km / 2.6 mi
Canlan Ice Sports Burnaby 8 Rinks - 4.8 km / 3 mi
Douglas College - 8.1 km / 5.1 mi
Main Street - 8.2 km / 5.1 mi
Mount St. Joseph's Hospital - 8.3 km / 5.1 mi
Queensborough Landing - 8.5 km / 5.3 mi
Queen Elizabeth Park - 8.9 km / 5.5 mi
Playland Amusement Park - 9 km / 5.6 mi
Starlight Casino - 9.4 km / 5.9 mi
Pacific Coliseum - 9.6 km / 6 mi

The nearest airports are:
Vancouver Intl. Airport (YVR) - 21 km / 13 mi
Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 15.5 km / 9.6 mi
Pitt Meadows, BC (YPK) - 32.7 km / 20.3 mi
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 62.5 km / 38.9 mi
Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 64.6 km / 40.1 mi

The preferred airport for Hilton Vancouver Metrotown is Vancouver Intl. Airport (YVR).

Check-in time starts at 4pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

  • This property accepts credit cards; cash is not accepted

  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • The seasonal pool will be open from April to September.

  • Pool access available from 6:00 AM to 9:00 PM.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 1-device limit.

  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (3-device limit, rates may vary)
  • Covered self parking fee: CAD 19.00 per night (in/out privileges)
  • Pet deposit: CAD 55.00 per stay
  • Pet fee: CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)

  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Limo or Town Car service available
  • -Shopping on site
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Restaurant
  • -Bar/lounge
  • -Snack bar/deli
  • -Coffee shop or café
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Terrace
  • -Free WiFi
  • -Outdoor seasonal pool
  • -Children's pool
  • -Spa tub
  • -Fitness facilities
  • -Dry cleaning/laundry service
  • -Conference space
  • -Conference center
  • -Reception hall
  • -Designated smoking areas (fines apply)
  • -Swimming pool
  • -Electric car charging station
  • -Number of meeting rooms - 6
  • -Wheelchair accessible (may have limitations)
  • -Free WiFi (limited) device count - 1
  • -Shopping mall on site
  • -Elevator
  • -Designer stores on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Wheelchair-accessible concierge desk
  • -Well-lit path to entrance
  • -Stair-free path to entrance
  • -Covered parking
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Hiking/biking trails nearby
  • -Conference space size (feet) - 14477
  • -Conference space size (meters) - 1345