RedLevel at Gran Melia Palacio de Isora - Tenerife

Self Rated: 5.0 out of 5
Calle La Costa, s/n, Alcala, Guia De Isora, 38686, Spain
4.8 out of 5 rating 358 reviews TripAdvisor Rating: 4.8
Property Details

Property Location

Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Tenerife is on the boardwalk, a 1-minute drive from Alcala Beach and 9 minutes from Los Gigantes Marina. This 5-star hotel is 4.5 mi (7.2 km) from Los Gigantes Beach.

Rooms

Make yourself at home in one of the 110 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy fondue at La Terrace, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. A complimentary buffet breakfast is served daily from 8 AM to 11 AM.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Guia de Isora? This hotel has facilities measuring 12917 square feet (1200 square meters), including conference space. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Alcala Beach - 0.2 km / 0.1 mi
Playa de Punta Blanca - 1.3 km / 0.8 mi
Playa de Baja Larga - 1.4 km / 0.8 mi
Playa de los Topos - 1.6 km / 1 mi
Playa la Carrera - 1.7 km / 1.1 mi
Playa de los Tarajales - 2.4 km / 1.5 mi
El Varadero - 2.4 km / 1.5 mi
Playa de Fonsalía - 3 km / 1.9 mi
Arena Beach - 3.6 km / 2.2 mi
Playa San Juan - 4.1 km / 2.5 mi
Playa Chica - 4.5 km / 2.8 mi
Los Gigantes Marina - 7.1 km / 4.4 mi
Oasis Los Gigantes Public Pool - 7.1 km / 4.4 mi
Isla Baja - 7.2 km / 4.5 mi
Los Gigantes Beach - 7.2 km / 4.5 mi

The nearest airports are:
Tenerife South Airport (TFS) - 38 km / 23.6 mi
La Gomera (GMZ) - 100.8 km / 62.6 mi

The preferred airport for RedLevel at Gran Melia Palacio de Isora - Tenerife is Tenerife South Airport (TFS).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Guests under 18 years old are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

  • Personal protective equipment will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast.

  • Each guestroom is kept vacant for a minimum of No between bookings.

  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) and Stay Safe with Meli� (Meli�) guidelines.

  • Enhanced food service safety measures are in place.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Library
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Shopping on site
  • -Roll-in shower
  • -Bar/lounge
  • -Snack bar/deli
  • -Free breakfast
  • -Coffee shop or café
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Spa tub
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Reception hall
  • -Free parking nearby
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Pool sun loungers
  • -Beach towels
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Number of outdoor pools - 3
  • -Outdoor tennis courts - 2
  • -Number of poolside bars - 2
  • -Number of meeting rooms - 14
  • -Conference space size (feet) - 12917
  • -Elevator
  • -Coffee/tea in common areas
  • -Beach bar
  • -Number of restaurants - 6
  • -Indoor pool
  • -Pool cabanas (surcharge)
  • -Tennis on site
  • -Conference space size (meters) - 1200
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Hiking/biking trails nearby
  • -Mountain biking nearby