Hotel Hospes Puerta de Alcalá

Self Rated: 5.0 out of 5
Plaza de la Independencia 3, Madrid, 28001, Spain
4.5 out of 5 rating 941 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. This 5-star hotel is 0.5 mi (0.8 km) from Gran Via Street and 0.5 mi (0.8 km) from Thyssen-Bornemisza National Museum.

Rooms

Make yourself at home in one of the 42 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Enjoy Spanish cuisine at Independencia, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Puerta de Alcala - 0.1 km / 0.1 mi
El Retiro Park - 0.1 km / 0.1 mi
Paseo del Prado - 0.3 km / 0.2 mi
National Archaeological Museum of Spain - 0.4 km / 0.2 mi
Plaza de Cibeles - 0.5 km / 0.3 mi
Museo Naval - 0.5 km / 0.3 mi
Paseo de la Castellana - 0.5 km / 0.3 mi
Golden Mile - 0.6 km / 0.4 mi
Plaza de Colon - 0.7 km / 0.5 mi
Madrid Wax Museum - 0.7 km / 0.5 mi
National Library - 0.8 km / 0.5 mi
Gran Via Street - 0.8 km / 0.5 mi
Thyssen-Bornemisza National Museum - 0.8 km / 0.5 mi
Teatro Infanta Isabel - 0.8 km / 0.5 mi
Circulo de Bellas Artes - 0.8 km / 0.5 mi

The preferred airport for Hotel Hospes Puerta de Alcalá is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 14.7 km / 9.1 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.


Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Roll-in shower
  • -Bar/lounge
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Terrace
  • -Free WiFi
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Area shuttle (surcharge)
  • -Tours/ticket assistance
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Babysitting or childcare (surcharge)
  • -Restaurant
  • -Valet parking (surcharge)
  • -Steam room
  • -Conference space size (feet) - 1830
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Conference space size (meters) - 170
  • -Meeting rooms
  • -Wheelchair accessible – no
  • -Food and water bowls