Hospes Puerta de Alcalá

Self Rated: 5.0 out of 5
Plaza de la Independencia 3, Madrid, 28001, Spain

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Property Details

Property Location

With a stay at Hospes Puerta de Alcalá, you'll be centrally located in Madrid, steps from El Retiro Park and 13 minutes by foot from Prado Museum. This 5-star hotel is 1.9 mi (3.1 km) from Plaza Mayor and 9.3 mi (14.9 km) from IFEMA - Feria de Madrid.

Rooms

Make yourself at home in one of the 42 air-conditioned rooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

Enjoy Spanish cuisine at Independencia, a restaurant where you can enjoy drinks at the bar and dine alfresco. Or stay in and take advantage of the 24-hour room service. Breakfast is available daily from 7:30 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has facilities measuring 1830 square feet (170 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 28 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Restaurant
  • -Spa treatment room(s)
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Bar/lounge
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Concierge services
  • -Airport transportation (surcharge)
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Multilingual staff
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Steam room
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Snack bar/deli
  • -Valet parking (surcharge)
  • -Luggage storage
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk