Cleopatra Palace Hotel

Self Rated: 4.0 out of 5
Avenida de las Américas s.n, Playa de las Américas, Arona, 38660, Spain
4.4 out of 5 rating 989 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

When you stay at Cleopatra Palace Hotel in Arona, you'll be on the beach, within a 15-minute walk of Las Vistas Beach and Los Cristianos Beach. This 4-star resort is 0.7 mi (1.1 km) from Playa de las Américas and 1.7 mi (2.8 km) from Siam Park.

Rooms

Make yourself at home in one of the 431 air-conditioned rooms featuring private pools. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as safes and minibars.

Amenities

Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Arona Pyramid - 0.1 km / 0.1 mi
El Camison Beach - 0.2 km / 0.1 mi
Las Vistas Beach - 0.5 km / 0.3 mi
Estadio Antonio Domínguez Alfonso - 0.7 km / 0.4 mi
Playa del Búnker - 0.8 km / 0.5 mi
Playa de las Américas - 1.1 km / 0.7 mi
Los Cristianos Beach - 1.2 km / 0.8 mi
Chayofita Hill - 1.4 km / 0.9 mi
Veronicas Strip - 1.6 km / 1 mi
Troya Beach - 1.7 km / 1 mi
Playa De Los Tarajales - 2 km / 1.2 mi
Magma Art and Congress Centre - 2.1 km / 1.3 mi
Torviscas Beach - 2.1 km / 1.3 mi
Siam Mall - 2.3 km / 1.4 mi
Golf Las Americas - 2.3 km / 1.5 mi

The nearest airports are:
Tenerife South Airport (TFS) - 18.1 km / 11.3 mi
La Gomera (GMZ) - 77 km / 47.9 mi

The preferred airport for Cleopatra Palace Hotel is Tenerife South Airport (TFS).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

  • This property accepts credit cards; cash is not accepted

  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Features
  • -Wedding services
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Free wired Internet
  • -Shopping on site
  • -Restaurant
  • -Bar/lounge
  • -Snack bar/deli
  • -Poolside bar
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Porter/bellhop
  • -Smoke-free property
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference center
  • -One meeting room
  • -Reception hall
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Billiards or pool table
  • -Parking (limited spaces)
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Beach bar
  • -Airport transportation (surcharge)
  • -Tennis on site
  • -Beach club on site (surcharge)
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible van parking
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair accessible parking
  • -Bicycle rentals on site