Mercure Resort Sanur

Self Rated: 4.0 out of 5
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, 80034, Indonesia
3.9 out of 5 rating 496 reviews TripAdvisor Rating: 3.9
Property Details

Property Location

With a stay at Mercure Resort Sanur in Denpasar, you'll be on the beach, a 5-minute walk from Mertasari Beach and a 4-minute drive from Sanur Beach. This 4-star hotel is 7.5 mi (12 km) from Kuta Beach and 7.5 mi (12.1 km) from Waterbom Bali.

Rooms

Make yourself at home in one of the 189 air-conditioned rooms featuring fireplaces and LCD televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2.20 km.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Denpasar? This hotel features 4842 square feet (450 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mertasari Beach - 0.4 km / 0.2 mi
Sanur Beach - 2.4 km / 1.5 mi
Pantai Karang Beach - 2.8 km / 1.7 mi
Sanur Night Market - 3.1 km / 1.9 mi
Sindhu Beach - 3.6 km / 2.2 mi
Bali Beach Golf Course - 4.7 km / 2.9 mi
Matahari Terbit Beach - 4.9 km / 3 mi
Upside Down World Bali - 6.3 km / 3.9 mi
Consulate General Republic Democratic Timor Leste - 7 km / 4.4 mi
Royal Thai Consulate - 7 km / 4.4 mi
Bajra Sandhi Monument - 7.3 km / 4.6 mi
Bali Orchid Garden - 8.1 km / 5.1 mi
Benoa Harbour - 8.6 km / 5.4 mi
Prima Medika Hospital - 8.7 km / 5.4 mi
BIMC Hospital - 9.1 km / 5.6 mi

The preferred airport for Mercure Resort Sanur is Ngurah Rai Intl. Airport (DPS) - 14.1 km / 8.8 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers airport shuttle service (surcharge) for up to 3 guests with luggage . Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Library
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Free area shuttle
  • -Shopping on site
  • -Roll-in shower
  • -Restaurant
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Poolside bar
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Free WiFi
  • -Children's pool
  • -Spa treatment room(s)
  • -Garden
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference space
  • -24-hour pool access
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Beach towels
  • -Arcade/game room
  • -Children's club (free)
  • -Outdoor tennis court
  • -Billiards or pool table
  • -Meeting rooms
  • -Beach sun loungers
  • -Number of bars/lounges - 2
  • -Beach umbrellas
  • -Number of outdoor pools - 2
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (meters) - 450
  • -Conference space size (feet) - 4842
  • -Beach bar
  • -Airport transportation (surcharge)
  • -Tennis on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Wheelchair-accessible concierge desk
  • -Well-lit path to entrance
  • -Upper floors accessible by stairs only
  • -Uncovered parking
  • -Lifeguard on site
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Bicycle rentals on site