Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Self Rated: 4.5 out of 5
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, 77710, Mexico
4.4 out of 5 rating 249 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

When you stay at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xpu-ha Beach and Ecopark Kantun Chi. This 4.5-star property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 9.2 mi (14.8 km) from Xplor Theme Park.

Rooms

Make yourself at home in one of the 577 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolphinaris Riviera Maya Park - 2.3 km / 1.4 mi
Puerto Aventuras Golf Club - 2.3 km / 1.4 mi
Puerto Aventuras Marina - 2.9 km / 1.8 mi
CEDAM Museum - 3 km / 1.8 mi
Oasis Beach - 3.3 km / 2.1 mi
Kantenah Lagoon - 4.1 km / 2.6 mi
Chac Mol Cenote - 4.7 km / 2.9 mi
Ecopark Kantun Chi - 5 km / 3.1 mi
Cenote Cristalino - 7.6 km / 4.7 mi
Chikinha Cenote - 8.8 km / 5.5 mi
Xpu-ha Beach - 9.2 km / 5.7 mi
Taj Mahal Cenote - 11.8 km / 7.3 mi
Xcaret Eco Theme Park - 14.8 km / 9.2 mi
Xplor Theme Park - 14.8 km / 9.2 mi
Paseo del Carmen - 20 km / 12.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 75.5 km / 46.9 mi
Cozumel Intl. Airport (CZM) - 36.9 km / 23 mi

The preferred airport for Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is Cancun Intl. Airport (CUN).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-out is available.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90.00 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Clubhouse
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Roll-in shower
  • -Free breakfast
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Waterslide
  • -Garden
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference center
  • -Karaoke
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Beach towels
  • -Billiards or pool table
  • -Nightclub
  • -Free water park access
  • -Free valet parking
  • -Meeting rooms
  • -Beach sun loungers
  • -On private beach
  • -Number of coffee shops/cafes - 2
  • -Beach umbrellas
  • -Number of outdoor pools - 3
  • -Outdoor tennis courts - 2
  • -Wheelchair accessible (may have limitations)
  • -Number of bars/lounges - 7
  • -Couples/private dining
  • -Proposal/romance packages available
  • -Elevator
  • -Number of restaurants - 9
  • -Airport transportation (surcharge)
  • -Tennis on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible concierge desk