Mahekal Beach Front Resort & Spa

Self Rated: 4.0 out of 5
38 St And The Beach, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 2726 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach Club and within a 5-minute walk of Quinta Avenida. This 4-star hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

Rooms

Make yourself at home in one of the 195 individually decorated guestrooms. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held on select days. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Mamitas Beach Club - 0.1 km / 0.1 mi
Quinta Avenida - 0.3 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
Pier Navega - 1 km / 0.6 mi
Quinta Alegría Shopping Mall - 1.1 km / 0.7 mi
Calle Corazón - 1.4 km / 0.9 mi
Nuestra Senora del Carmen Catholic Church - 1.6 km / 1 mi
3D Museum of Wonders - 1.7 km / 1 mi
Playa 88 - 1.7 km / 1.1 mi
Central Square - 1.9 km / 1.2 mi
Punta Esmeralda Beach - 2 km / 1.3 mi
Guadalupe Church - 2.1 km / 1.3 mi
Yucatek Divers - 2.1 km / 1.3 mi
Playa del Carmen Maritime Terminal - 2.2 km / 1.4 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 55.4 km / 34.4 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 35.9 km / 22.3 mi

The preferred airport for Mahekal Beach Front Resort & Spa is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

You'll be asked to pay the following charges at the property:


  • Deposit: USD 100.00 per night

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00

  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80

  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)

  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Beach towels

  • Fitness center access

  • Sporting facilities or equipment

  • Bicycle storage

  • Internet access

  • In-room safe

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 134 per person (roundtrip)
  • Airport shuttle fee per child: USD 134 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 7 per day
  • Pet fee: USD 25 per pet, per night

  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Library
  • -Television in common areas
  • -Shopping on site
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Spa tub
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Conference center
  • -Reception hall
  • -Designated smoking areas (fines apply)
  • -Swimming pool
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Billiards or pool table
  • -Number of restaurants - 3
  • -Beach umbrellas
  • -Number of bars/lounges - 3
  • -Street parking
  • -Coffee shop or café - 1
  • -Beach towels
  • -Garden
  • -Ballroom
  • -Number of meeting rooms - 3
  • -Number of outdoor pools - 4
  • -Free beach cabanas
  • -Firepit
  • -Number of beach bars - 3
  • -Number of poolside bars - 3
  • -Couples/private dining
  • -Proposal/romance packages available
  • -Coffee/tea in common areas
  • -Fireplace in lobby
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Wheelchair accessible – no
  • -Well-lit path to entrance
  • -Wheelchair accessible parking