Hacienda Paradise Boutique Hotel by Xperience Hotels

Self Rated: 3.5 out of 5
Ave 10 Entre Calle 20 Y 22 Norte, Playa Del Carmen, 77710, Mexico
4.4 out of 5 rating 383 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

With a stay at Hacienda Paradise Boutique Hotel by Xperience Hotels, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Mamitas Beach Club and 0.3 mi (0.5 km) from Nuestra Senora del Carmen Catholic Church.

Rooms

Make yourself at home in one of the 33 individually decorated guestrooms, featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Colonial hotel include concierge services and a television in a common area.

Dining

Grab a bite to eat at Nuestra Casa, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include a computer station, express check-in, and express check-out.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.3 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Calle Corazón - 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.3 mi
Pier Navega - 0.6 km / 0.4 mi
3D Museum of Wonders - 0.6 km / 0.4 mi
Mamitas Beach Club - 0.7 km / 0.5 mi
Central Square - 0.8 km / 0.5 mi
Yucatek Divers - 1.1 km / 0.7 mi
Plaza Paraiso - 1.4 km / 0.9 mi
Playa del Carmen Maritime Terminal - 1.4 km / 0.9 mi
Paseo del Carmen - 1.5 km / 1 mi
Guadalupe Church - 2.2 km / 1.4 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 55.7 km / 34.6 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 35.1 km / 21.8 mi

The preferred airport for Hacienda Paradise Boutique Hotel by Xperience Hotels is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • No onsite parking is available.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast.

  • Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.


Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Pool access available from 8:00 AM to 9:00 PM.

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 300 per person (approximately)
  • Pet deposit: MXN 400.00 per night
  • Pet fee: MXN 400 per pet (varies based on length of stay) plus MXN 200 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Porter/bellhop
  • -24-hour front desk
  • -Breakfast available (surcharge)
  • -Concierge services
  • -ATM/banking
  • -Outdoor pool
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Computer station
  • -Multilingual staff
  • -Terrace
  • -Designated smoking areas
  • -Library
  • -Tours/ticket assistance
  • -Swimming pool
  • -Pool sun loungers
  • -Pool umbrellas
  • -Restaurant
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Beach towels
  • -Wheelchair accessible – no
  • -Food and water bowls