Belmond Maroma Resort & Spa

Self Rated: 5.0 out of 5
Carretera Cancun Tulum Km 51, Riviera Maya, Playa Del Carmen, 77710, Mexico
4.8 out of 5 rating 98 reviews TripAdvisor Rating: 4.8
Property Details

Property Location

With a stay at Belmond Maroma Resort & Spa in Playa del Carmen, you'll be 6.7 mi (10.8 km) from El Camaleon Mayakoba Golf Course and 10.9 mi (17.5 km) from Quinta Avenida. This 5-star hotel is 11.7 mi (18.8 km) from Puerto Morelos Town Square and 11.7 mi (18.9 km) from Puerto Morelos Reef.

Rooms

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished patios. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms have designer toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy Mexican cuisine at El Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 936 square feet (35 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Maroma Beach - 0.1 km / 0.1 mi
El Manglar Golf Course - 5.4 km / 3.4 mi
Tres Rios Ecopark - 8.8 km / 5.5 mi
El Camaleon Mayakoba Golf Course - 10.8 km / 6.7 mi
Grand Coral Golf Riviera Maya - 13.4 km / 8.3 mi
Sanctuary of Hope and Time Capsule - 14.7 km / 9.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 15.1 km / 9.4 mi
28 de Julio Square - 16 km / 10 mi
Guadalupe Church - 16.9 km / 10.5 mi
Punta Esmeralda Beach - 16.9 km / 10.5 mi
Playa 88 - 17.1 km / 10.6 mi
Quinta Avenida - 17.5 km / 10.9 mi
Plaza Las Americas - 17.8 km / 11 mi
Mario Villanueva Stadium Madrid - 18.5 km / 11.5 mi
Mamitas Beach Club - 18.6 km / 11.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 40.2 km / 25 mi
Cozumel Intl. Airport (CZM) - 51.1 km / 31.8 mi

The preferred airport for Belmond Maroma Resort & Spa is Cancun Intl. Airport (CUN).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Long-term renters welcome. Parties and events are allowed on site. Safety features at this property include a carbon monoxide detector and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 6:00 AM to 8:00 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • A car is recommended for transportation to and from this property.

You'll be asked to pay the following charges at the property:

    Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2827 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 3680 per stay
  • Pet fee: MXN 3680 per pet, per night

  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Library
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -Shopping on site
  • -Snack bar/deli
  • -Free breakfast
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Airport transportation
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -One meeting room
  • -Designated smoking areas (fines apply)
  • -Swimming pool
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Arcade/game room
  • -Children's club (surcharge)
  • -Billiards or pool table
  • -Parking (limited spaces)
  • -Free valet parking
  • -Beach sun loungers
  • -On private beach
  • -Bar/lounge - 1
  • -Beach umbrellas
  • -Number of outdoor pools - 3
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Picnic area
  • -Outdoor tennis courts - 2
  • -Conference space size (meters) - 35
  • -Wheelchair accessible (may have limitations)
  • -Outdoor furniture
  • -Table tennis
  • -Gated community
  • -Walkway to water
  • -Conference space size (feet) - 936
  • -Couples/private dining
  • -Private picnics
  • -Proposal/romance packages available
  • -Tasting room
  • -Private winery tours
  • -Art gallery on site
  • -Beach bar
  • -Number of restaurants - 2
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Rooftop terrace
  • -Supervised childcare/activities (surcharge)
  • -Tennis on site
  • -Food and water bowls
  • -Wheelchair accessible parking