Belmond Maroma Resort & Spa

Self Rated: 5.0 out of 5
Carretera Cancun Tulum Km 51, Riviera Maya, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 1305 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Belmond Maroma Resort & Spa in Playa del Carmen, you'll be 6.7 mi (10.8 km) from El Camaleon Golf Club and 11.3 mi (18.2 km) from Plaza Las Americas. This 5-star hotel is 11.5 mi (18.6 km) from Mamitas Beach Club and 11.6 mi (18.7 km) from Playa del Carmen Main Beach.

Rooms

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars. Rooms have private patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Enjoy Mediterranean cuisine at El Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the beach bar. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.

Business, Other Amenities

Featured amenities include limo/town car service, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2576 per vehicle (one way)
  • Pet fee: MXN 3680 per pet, per stay
  • Rollaway bed fee: MXN 2500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Sauna
  • -One meeting room
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -Free WiFi
  • -Free newspapers in lobby
  • -Hair salon
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Airport transportation (surcharge)
  • -Laundry facilities
  • -Arcade/game room
  • -Garden
  • -Library
  • -Free breakfast
  • -Spa services on site
  • -Multilingual staff
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -On private beach
  • -Marina on site
  • -Steam room
  • -Wedding services
  • -Children's club
  • -Airport transportation
  • -Billiards or pool table
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Shopping center shuttle (surcharge)
  • -Beach bar
  • -Free valet parking
  • -Computer station
  • -Rooftop terrace
  • -Beach umbrellas
  • -Beach sun loungers
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Supervised childcare/activities (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -24-hour fitness facilities
  • -Express check-out
  • -Smoke-free property
  • -Express check-in
  • -Pool umbrellas