Hard Rock Hotel Riviera Maya - All Inclusive

Self Rated: 4.5 out of 5
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, 77710, Mexico

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Property Details

Property Location

When you stay at Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xpu-ha Beach and Xplor Theme Park. This 4.5-star property is 9.6 mi (15.4 km) from Xcaret Eco Theme Park and 12.8 mi (20.6 km) from Playa del Carmen Main Beach.

Rooms

Make yourself at home in one of the 1264 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include concierge services, babysitting/childcare (surcharge), and an arcade/game room.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This property has facilities measuring 87823 square feet (8159 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolphinaris Riviera Maya Park - 2.2 km / 1.4 mi
Puerto Aventuras Golf Club - 3.4 km / 2.1 mi
Puerto Aventuras Marina - 4 km / 2.5 mi
CEDAM Museum - 4.1 km / 2.6 mi
Dolphin Discovery - 4.2 km / 2.6 mi
Oasis Beach - 4.4 km / 2.7 mi
Chac Mol Cenote - 4.7 km / 2.9 mi
Ecopark Kantun Chi - 4.9 km / 3.1 mi
Cenote Cristalino - 7.5 km / 4.7 mi
Chikinha Cenote - 8.8 km / 5.5 mi
Bel Air Animal Park - 11.8 km / 7.3 mi
Xpu-ha Beach - 11.8 km / 7.3 mi
Taj Mahal Cenote - 12.4 km / 7.7 mi
Xplor Theme Park - 14.7 km / 9.1 mi
Xcaret Eco Theme Park - 15.4 km / 9.6 mi

The nearest airports are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 38.6 km / 24 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 75.5 km / 46.9 mi

The preferred airport for Hard Rock Hotel Riviera Maya - All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Free self parking
  • -Snack bar/deli
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Express check-in
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Poolside bar
  • -Garden
  • -Spa tub
  • -Conference space
  • -Gift shops or newsstand
  • -Concierge services
  • -ATM/banking
  • -Hair salon
  • -Elevator/lift
  • -Business center
  • -Free breakfast
  • -Fitness facilities
  • -Grocery/convenience store
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Computer station
  • -Spa treatment room(s)
  • -Multilingual staff
  • -Shopping on site
  • -Airport transportation
  • -Terrace
  • -Conference center
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Sauna
  • -Steam room
  • -Children's pool
  • -Tours/ticket assistance
  • -Arcade/game room
  • -Babysitting or childcare (surcharge)
  • -Designated smoking areas (fines apply)
  • -Meeting rooms
  • -Full-service spa
  • -Beach towels
  • -Spa services on site
  • -Free valet parking
  • -Billiards or pool table
  • -Children's club (free)
  • -Nightclub
  • -Supervised childcare/activities (surcharge)
  • -Swim-up bar
  • -Beach umbrellas
  • -On private beach
  • -Number of coffee shops/cafes - 2
  • -Number of floors - 3
  • -Number of outdoor pools - 2
  • -Number of buildings/towers - 9
  • -Number of bars/lounges - 7
  • -Number of restaurants - 9
  • -Total number of rooms - 1264
  • -Conference space size (feet) - 87823
  • -Conference space size (meters) - 8159