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When you stay at Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras, you'll be next to a golf course and convenient to Dolphinaris Riviera Maya Park and Puerto Aventuras Golf Club. This 4.5-star resort is within close proximity of Dolphin Discovery and CEDAM Museum.
Make yourself at home in one of the 1264 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at The Market, one of the resort's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This resort has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available. Contact the property in advance to get details.
Please note, there is important information about this property to know before you arrive.
Know Before You Go
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- A resort fee is included in the total price displayed.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 60 per room (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
The charges below are included in your overall room price:
- Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
- -Children's pool
- -Swim-up bar
- -Conference space
- -Spa treatment room(s)
- -Full-service spa
- -Accessible bathroom
- -In-room accessibility
- -Roll-in shower
- -Free WiFi
- -Babysitting or childcare
- -Fitness facilities
- -Supervised childcare/activities
- -Hair salon
- -Concierge services
- -Gift shops or newsstand
- -Shopping on site
- -Airport transportation (surcharge)
- -Spa tub
- -Arcade/game room
- -Poolside bar
- -Spa services on site
- -Multilingual staff
- -Business center
- -Dry cleaning/laundry service
- -On private beach
- -Steam room
- -Wedding services
- -Children's club
- -Designated smoking areas
- -Airport transportation
- -Billiards or pool table
- -Grocery/convenience store
- -Tours/ticket assistance
- -Designated smoking areas (fines apply)
- -Conference center
- -Outdoor tennis court
- -Snack bar/deli
- -Free self parking
- -Free valet parking
- -Computer station
- -Luggage storage
- -Beach umbrellas
- -Beach towels
- -Babysitting or childcare (surcharge)
- -Children's club (free)
- -Supervised childcare/activities (surcharge)
- -24-hour front desk
- -Express check-out
- -Express check-in
- -Television in common areas
- -Coffee/tea in common areas