Grand Palladium Kantenah Resort & Spa All Inclusive

Self Rated: 4.0 out of 5
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, 77710, Mexico
4.2 out of 5 rating 791 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Xpu-ha Beach and Cenote Cristalino. This 4-star property is 6.3 mi (10.1 km) from Puerto Aventuras Marina and 6.6 mi (10.7 km) from Akumal Beach.

Rooms

Treat yourself to a stay in one of the 422 guestrooms, featuring indoor private spa tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 9 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the poolside bar or one of 9 bars/lounges, or 3 beach bars.

Business, Other Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Xpu-ha Beach - 4.4 km / 2.7 mi
Bel Air Animal Park - 6.5 km / 4 mi
Taj Mahal Cenote - 6.5 km / 4 mi
Ecopark Kantun Chi - 6.9 km / 4.3 mi
Cenote Cristalino - 7.2 km / 4.5 mi
Chikinha Cenote - 8.4 km / 5.2 mi
Puerto Aventuras Golf Club - 9.5 km / 5.9 mi
Puerto Aventuras Marina - 10.1 km / 6.3 mi
CEDAM Museum - 10.2 km / 6.3 mi
Hekab Be Biblioteca - 10.2 km / 6.4 mi
Akumal Ecological Center - 10.5 km / 6.5 mi
Akumal Beach - 10.7 km / 6.6 mi
Oasis Beach - 10.9 km / 6.8 mi
Kantenah Lagoon - 11.1 km / 6.9 mi
Half Moon Bay - 12.3 km / 7.6 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 85.9 km / 53.4 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 47.6 km / 29.6 mi

The preferred airport for Grand Palladium Kantenah Resort & Spa All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.


Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of:


  • - Sauna
    - Spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Shopping on site
  • -Coffee shop or café
  • -Poolside bar
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference center
  • -Swim-up bar
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Arcade/game room
  • -Beach sun loungers
  • -On private beach
  • -Beach umbrellas
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Nightclub
  • -Wheelchair accessible (may have limitations)
  • -Children's games
  • -Number of beach bars - 3
  • -Number of outdoor pools - 9
  • -Number of restaurants - 14
  • -Coffee/tea in common areas
  • -Number of bars/lounges - 9
  • -Luggage storage
  • -Express check-in
  • -Tennis on site
  • -Meeting rooms
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair accessible path of travel