Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated

Self Rated: 4.5 out of 5
Av. Constituyentes No. 2, Playa Del Carmen, 77780, Mexico
4.6 out of 5 rating 5346 reviews TripAdvisor Rating: 4.6
Property Details

Property Location

With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 4 minutes by foot from Mamitas Beach Club. This 4.5-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 0.4 mi (0.7 km) from Nuestra Senora del Carmen Catholic Church.

Rooms

Treat yourself to a stay in one of the 513 guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy fusion cuisine at Pelicanos, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has facilities measuring 6781 square feet (630 square meters), including conference space. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.2 mi
Pier Navega - 0.3 km / 0.2 mi
Mamitas Beach Club - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Calle Corazón - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
3D Museum of Wonders - 0.8 km / 0.5 mi
Central Square - 1 km / 0.6 mi
Yucatek Divers - 1.2 km / 0.8 mi
Playa del Carmen Maritime Terminal - 1.4 km / 0.8 mi
Paseo del Carmen - 1.5 km / 0.9 mi
Plaza Paraiso - 1.6 km / 1 mi
Guadalupe Church - 2.5 km / 1.6 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 km / 34.8 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 34.5 km / 21.4 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Student groups on spring break are not allowed.
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Guests under 18 years old are not permitted at this adults-only property.

  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

  • Tourism fee: MXN 1.65 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Shopping on site
  • -Roll-in shower
  • -Snack bar/deli
  • -Coffee shop or café
  • -Poolside bar
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -Reception hall
  • -Swimming pool
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Outdoor tennis court
  • -Billiards or pool table
  • -Free valet parking
  • -Beach cabanas (surcharge)
  • -Beach sun loungers
  • -Games
  • -Beach umbrellas
  • -Number of spa tubs - 2
  • -Number of outdoor pools - 3
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Ballroom
  • -Outdoor furniture
  • -Table tennis
  • -Number of bars/lounges - 7
  • -Conference space size (meters) - 630
  • -Conference space size (feet) - 6781
  • -Evening entertainment
  • -Concerts/live shows
  • -Elevator
  • -Number of restaurants - 8
  • -Luggage storage
  • -Pool cabanas (surcharge)
  • -Meeting rooms
  • -Wheelchair accessible – no