SureStay Hotel by Best Western Phoenix Downtown

Self Rated: 2.0 out of 5
424 W Van Buren St, Phoenix, AZ, 85003, United States of America
3.9 out of 5 rating 997 reviews TripAdvisor Rating: 3.9
Property Details

Property Location

With a stay at SureStay Hotel by Best Western Phoenix Downtown, you'll be centrally located in Phoenix, steps from The Van Buren and within a 10-minute walk of Arizona Federal Theatre. This golf hotel is 0.5 mi (0.8 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.


Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and LCD televisions. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.


Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.


A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

The Van Buren - 0.1 km / 0.1 mi
Arizona Federal Theatre - 0.4 km / 0.3 mi
Phoenix City Hall - 0.5 km / 0.3 mi
Roosevelt Row - 0.5 km / 0.3 mi
Orpheum Theatre - 0.6 km / 0.4 mi
Arizona State University - Downtown Phoenix - 0.8 km / 0.5 mi
Herberger Theater Center - 1 km / 0.6 mi
Phoenix Symphony Hall - 1.1 km / 0.7 mi
Symphony Hall - 1.1 km / 0.7 mi
Phoenix Convention Center - 1.1 km / 0.7 mi
Japanese Friendship Garden of Phoenix - 1.3 km / 0.8 mi
Arizona Center - 1.3 km / 0.8 mi
Heritage Square - 1.5 km / 0.9 mi
Children's Museum of Phoenix - 1.5 km / 0.9 mi
Talking Stick Resort Arena - 1.5 km / 0.9 mi

The nearest airports are:
Sky Harbor Intl. Airport (PHX) - 9.6 km / 5.9 mi
Scottsdale, AZ (SCF) - 33.1 km / 20.6 mi
Phoenix, AZ (DVT-Phoenix Deer Valley) - 31.2 km / 19.4 mi
Chandler, AZ (CHD-Chandler Municipal) - 42.5 km / 26.4 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 36.8 km / 22.8 mi

The preferred airport for SureStay Hotel by Best Western Phoenix Downtown is Sky Harbor Intl. Airport (PHX).

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards; cash is not accepted

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
  • For details on Best Western's privacy policy, visit

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • -Free self parking
  • -Free WiFi
  • -Smoke-free property
  • -Express check-out
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Concierge services
  • -Free breakfast
  • -Luggage storage
  • -Tours/ticket assistance
  • -Vending machine
  • -Wheelchair accessible parking