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Portola Hotel & Spa at Monterey Bay

Self Rated: 4.0 out of 5
Two Portola Plaza, Monterey, CA, 93940, United States of America
4.0 out of 5 rating 3505 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, just a 4-minute walk from Fisherman's Wharf and 12 minutes by foot from Monterey Bay. This 4-star resort is 0.9 mi (1.4 km) from Cannery Row and 1.5 mi (2.4 km) from Monterey Bay Aquarium.

Rooms

Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a 24-hour fitness center. This resort also features wireless Internet access (surcharge), concierge services, and shopping on site.

Dining

Enjoy Californian cuisine at Jacks Monterey, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Monterey? This resort has facilities measuring 60000 square feet (5574 square meters), including conference space. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Monterey Convention Center - 0.1 km / 0.1 mi
Maritime Museum - 0.1 km / 0.1 mi
Golden State Theatre - 0.2 km / 0.1 mi
Dali17 Museum - 0.3 km / 0.2 mi
Monterey State Historic Park - 0.3 km / 0.2 mi
Pacific House Museum - 0.4 km / 0.2 mi
Fisherman's Wharf - 0.4 km / 0.2 mi
Monterey County Youth Museum - 0.4 km / 0.2 mi
California's First Brick House - 0.4 km / 0.3 mi
Monterey Sports Center - 0.4 km / 0.3 mi
Cooper-Molera Adobe - 0.4 km / 0.3 mi
Perry House - 0.5 km / 0.3 mi
Monterey Museum of Art - 0.5 km / 0.3 mi
Monterey State Beach - 0.6 km / 0.4 mi
Colton Hall Museum - 0.6 km / 0.4 mi

The nearest airports are:
Monterey, CA (MRY-Monterey Peninsula) - 5.4 km / 3.4 mi
Salinas, CA (SNS-Salinas Municipal) - 34.2 km / 21.2 mi
Watsonville, CA (WVI-Watsonville Municipal) - 46.7 km / 29 mi

The preferred airport for Portola Hotel & Spa at Monterey Bay is Monterey, CA (MRY-Monterey Peninsula).

Check-in time starts at 4pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Noise-free guestrooms cannot be guaranteed.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.95 for adults and USD 7.99 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)

  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Shopping on site
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Terrace
  • -Outdoor pool
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Fitness facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -Newspapers in lobby (surcharge)
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Number of restaurants - 3
  • -Number of bars/lounges - 2
  • -WiFi (surcharge)
  • -Valet parking (surcharge)
  • -Steam room
  • -Conference space size (feet) - 60000
  • -Conference space size (meters) - 5574
  • -Elevator
  • -Fireplace in lobby
  • -Luggage storage
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available