Smy Puerto de la Cruz

Self Rated: 4.0 out of 5
Avda. Marques Villanueva del Prado s/n, Puerto De La Cruz, 38400, Spain
3.8 out of 5 rating 304 reviews TripAdvisor Rating: 3.8
Property Details

Property Location

With a stay at Smy Puerto de la Cruz in Puerto de la Cruz, you'll be within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. This 4-star hotel is 2.9 mi (4.7 km) from Loro Park and 0.1 mi (0.1 km) from Orotava Valley.

Rooms

Make yourself at home in one of the 300 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets.

Amenities

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

Dining

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Palma, a restaurant where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Business, Other Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Orotava Valley - 0.1 km / 0.1 mi
La Paz Lookout - 0.3 km / 0.2 mi
Sitio Litre Garden - 0.4 km / 0.3 mi
Botanical Garden of La Orotava - 0.7 km / 0.4 mi
San Telmo Promenade - 0.7 km / 0.4 mi
Playa de San Telmo - 0.7 km / 0.4 mi
Playa Martianez - 0.7 km / 0.4 mi
Church of Nuestra Senora de la Pena de Francia - 0.9 km / 0.6 mi
Timanfaya Theater - 1 km / 0.6 mi
Puerto de la Cruz Town Hall - 1 km / 0.6 mi
Lago Martianez Swimming Pools - 1 km / 0.6 mi
Casino Puerto de la Cruz - 1 km / 0.6 mi
San Juan Church - 1.1 km / 0.7 mi
Eduardo Westerdahl Museum of Contemporary Art - 1.1 km / 0.7 mi
Risco Belle Aquatic Gardens - 1.1 km / 0.7 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 26 km / 16.1 mi
Tenerife (TFS-Tenerife South) - 89.4 km / 55.5 mi

The preferred airport for Smy Puerto de la Cruz is Santa Cruz de Tenerife (TFN-Tenerife North).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • This property advises that enhanced cleaning and safety measures are currently in place.

  • Guests are provided with hand sanitizer.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • For traveler safety, the following measures are in place: contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 8 per day
  • In-room safe fee: EUR 2.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Poolside bar
  • -Laundry facilities
  • -Conference space
  • -Concierge services
  • -Computer station
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Banquet hall
  • -Coffee shop or café
  • -Terrace
  • -Designated smoking areas
  • -Free shopping center shuttle
  • -Children's pool
  • -Parking (limited spaces)
  • -Pool sun loungers
  • -Outdoor tennis court
  • -Pool umbrellas
  • -Free parking nearby
  • -Number of outdoor pools - 2
  • -Number of bars/lounges - 2
  • -Restaurant
  • -Luggage storage
  • -Garden
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking