Sandos Caracol Eco Resort Select Club Adults Only- All inclusive

Self Rated: 3.5 out of 5
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa Del Carmen, 77710, Mexico
4.0 out of 5 rating 552 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

Located in Playa del Carmen, Sandos Caracol Eco Resort Select Club Adults Only- All inclusive is within a 15-minute drive of El Camaleon Mayakoba Golf Course and Guadalupe Church. This all-inclusive property is 5 mi (8.1 km) from Quinta Avenida and 5.7 mi (9.1 km) from Mamitas Beach Club.

Rooms

Make yourself at home in one of the 218 guestrooms featuring iPod docking stations and free minibar items. Rooms have private balconies. 42-inch plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 spa tubs, and a nightclub. Additional amenities at this property include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 10 bars/lounges, or 2 poolside bars.

Business, Other Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Punta Esmeralda Beach - 2.9 km / 1.8 mi
Playa 88 - 3.4 km / 2.1 mi
Quinta Avenida - 4.2 km / 2.6 mi
Mamitas Beach Club - 4.5 km / 2.8 mi
Guadalupe Church - 4.5 km / 2.8 mi
Playa del Carmen Main Beach - 4.9 km / 3 mi
Grand Coral Golf Riviera Maya - 4.2 km / 2.6 mi
El Camaleon Mayakoba Golf Course - 5.7 km / 3.5 mi
28 de Julio Square - 6.6 km / 4.1 mi
Plaza Las Americas - 8.3 km / 5.2 mi
Mario Villanueva Stadium Madrid - 9 km / 5.6 mi
Tres Rios Ecopark - 9.1 km / 5.6 mi
Playa del Carmen Maritime Terminal - 9.4 km / 5.9 mi
Nuestra Senora del Carmen Catholic Church - 9.7 km / 6 mi
Central Square - 9.9 km / 6.1 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 54.3 km / 33.7 mi
Cozumel Intl. Airport (CZM) - 39.5 km / 24.5 mi

The preferred airport for Sandos Caracol Eco Resort Select Club Adults Only- All inclusive is Cancun Intl. Airport (CUN).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards, debit cards, and cash

  • Safety features at this property include a carbon monoxide detector and a smoke detector

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

  • Guests under 18 years old are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Multilingual staff
  • -Designated smoking areas
  • -Computer station
  • -Shopping on site
  • -Snack bar/deli
  • -Express check-in
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Health club
  • -Waterslide
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Pool sun loungers
  • -Beach towels
  • -Arcade/game room
  • -Billiards or pool table
  • -Nightclub
  • -Free water park access
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Number of outdoor pools - 3
  • -Number of spa tubs - 3
  • -Outdoor tennis courts - 2
  • -Free beach cabanas
  • -Number of poolside bars - 2
  • -Number of restaurants - 10
  • -Coffee/tea in common areas
  • -Number of bars/lounges - 10
  • -Airport transportation (surcharge)
  • -Tennis on site
  • -Wheelchair accessible – no
  • -Upper floors accessible by stairs only
  • -Free bicycles on site