Hotel Regina

Self Rated: 3.0 out of 5
Alcala 19, Madrid, 28014, Spain
4.5 out of 5 rating 1822 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

A stay at Hotel Regina places you in the heart of Madrid, within a 5-minute walk of Gran Via Street and Puerta del Sol. This hotel is 0.9 mi (1.4 km) from Plaza de Cibeles and 1 mi (1.6 km) from El Retiro Park.

Rooms

Make yourself at home in one of the 175 guestrooms featuring minibars. Your room comes with a memory foam bed. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.

Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Dining

Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 3552 square feet (330 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Casino de Madrid - 0.1 km / 0.1 mi
Gran Via Street - 0.3 km / 0.2 mi
Puerta del Sol - 0.3 km / 0.2 mi
Circulo de Bellas Artes - 0.3 km / 0.2 mi
Casino Gran Via - 0.4 km / 0.2 mi
Teatro Espanol - 0.4 km / 0.2 mi
Teatro de la Zarzuela - 0.4 km / 0.2 mi
Plaza de Santa Ana - 0.4 km / 0.3 mi
Plaza del Angel - 0.5 km / 0.3 mi
Paseo del Prado - 0.6 km / 0.4 mi
Thyssen-Bornemisza National Museum - 0.7 km / 0.4 mi
Plaza de Canovas del Castillo - 0.7 km / 0.4 mi
Plaza de Cibeles - 0.7 km / 0.5 mi
Lavapies - 0.7 km / 0.5 mi
Plaza de Callao - 0.7 km / 0.5 mi

The preferred airport for Hotel Regina is Adolfo Suarez Madrid-Barajas Airport (MAD) - 18.5 km / 11.5 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • No onsite parking is available.

  • Minimum Spring Break check-in age is 18 years old.
  • Guests must contact this property in advance to reserve cribs/infant beds. This property uses eco-friendly cleaning products. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Contactless check-out is available.

  • Individually-wrapped food options are available for breakfast.

  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.


Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. 24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

  • A car is recommended for transportation to and from this property.

  • Parking height restrictions apply.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 30 per day (open 24 hours)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Limo or Town Car service available
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Free WiFi
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Reception hall
  • -Train station pickup (surcharge)
  • -Train station drop-off (surcharge)
  • -Tours/ticket assistance
  • -Street parking
  • -Restaurant
  • -Electric car charging station
  • -Number of meeting rooms - 4
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (feet) - 3552
  • -Conference space size (meters) - 330
  • -Elevator
  • -Lot Hours - 24 hours
  • -Shopping center shuttle (surcharge)
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Distance from property (meters) - 50
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible path to elevator
  • -Handrails in stairways
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Well-lit path to entrance
  • -Stair-free path to entrance
  • -Eco-friendly cleaning products used