El Dorado Casitas Royale, Gourmet All Inclusive by Karisma

Self Rated: 5.0 out of 5
Km 45, Carretera Cancun - Tulum, Riviera Maya, Playa Del Carmen, 77710, Mexico
4.4 out of 5 rating 165 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

Located in Playa del Carmen, El Dorado Casitas Royale, Gourmet All Inclusive by Karisma is within a 10-minute drive of Sanctuary of Hope and Time Capsule and El Manglar Golf Course. This 5-star property is 4.4 mi (7.1 km) from Dr. Alfredo Barrera Marin Botanical Garden and 6.5 mi (10.4 km) from Maroma Beach.

Rooms

Treat yourself to a stay in one of the 205 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private furnished balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 14 outdoor swimming pools, a health club, and a lazy river. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at JO JOS CARIBBEAN SEASIDE, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 14 bars/lounges, or 10 swim-up bars.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has facilities measuring 6458 square feet (600 square meters), including a meeting room. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

El Manglar Golf Course - 5.9 km / 3.6 mi
Sanctuary of Hope and Time Capsule - 6.8 km / 4.2 mi
Dr. Alfredo Barrera Marin Botanical Garden - 7.1 km / 4.4 mi
Maroma Beach - 10.4 km / 6.5 mi
San Jose Catholic Parish - 10.8 km / 6.7 mi
Crococun Zoo - 11.5 km / 7.2 mi
Tres Rios Ecopark - 14.2 km / 8.8 mi
Puerto Morelos Town Square - 16.3 km / 10.1 mi
Puerto Morelos Reef - 16.4 km / 10.2 mi
Artisans Market - 16.6 km / 10.3 mi
El Camaleon Mayakoba Golf Course - 16.6 km / 10.3 mi
Ojo de Agua Beach - 17.1 km / 10.6 mi
Petempich Bay - 18.2 km / 11.3 mi
Grand Coral Golf Riviera Maya - 19.3 km / 12 mi
28 de Julio Square - 21.3 km / 13.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 34.1 km / 21.2 mi
Cozumel Intl. Airport (CZM) - 57 km / 35.4 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property advises that enhanced cleaning and guest safety measures are currently in place Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer Contactless check-in and contactless check-out are available Each guestroom is kept vacant for a minimum of 72 hours between bookings The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Guests under 18 years old are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Multilingual staff
  • -Computer station
  • -Free shopping center shuttle
  • -Shopping on site
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor seasonal pool
  • -Spa tub
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Health club
  • -Lazy river
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -One meeting room
  • -Tours/ticket assistance
  • -Rooftop terrace
  • -Spa services on site
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Beach towels
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Free beach cabanas
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (feet) - 6458
  • -Number of restaurants - 14
  • -Number of bars/lounges - 14
  • -Number of swim-up bars - 10
  • -Beach bar
  • -Number of outdoor pools - 14
  • -Tennis on site
  • -Conference space size (meters) - 600
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible concierge desk
  • -Uncovered parking
  • -No elevator (single level property)
  • -Wheelchair accessible path of travel