Papaya Playa Project

Self Rated: 3.0 out of 5
Km 4.5 Carretera Tulum-Boca Paila, Tulum, 77780, Mexico
4.0 out of 5 rating 709 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

When you stay at Papaya Playa Project in Tulum, you'll be by the sea, within a 15-minute drive of Tulum Mayan Ruins and Tulum National Park. This beach hotel is 12.7 mi (20.4 km) from Xel-Ha Water Park and 0.1 mi (0.1 km) from Tulum Beach.

Rooms

Make yourself at home in one of the 73 air-conditioned guestrooms. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Amenities

Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining

Satisfy your appetite at the hotel's restaurant, which features a bar. Dining is also available at the coffee shop/café. Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. If you are planning to arrive after 4 AM please contact the property in advance using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 for adults, USD 10 and USD 25 for children (approximately)
  • Airport shuttle fee: USD 135 per person (one-way)
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Restaurant
  • -Free WiFi
  • -Bar/lounge
  • -Concierge services
  • -Airport transportation (surcharge)
  • -Free beach cabanas
  • -Breakfast available (surcharge)
  • -Garden
  • -Coffee shop or café
  • -Spa services on site
  • -Multilingual staff
  • -Porter/bellhop
  • -On private beach
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Beach bar
  • -Free self parking
  • -Luggage storage
  • -Beach umbrellas
  • -Beach towels
  • -Safe-deposit box at front desk
  • -24-hour front desk