Papaya Playa Project

Self Rated: 4.0 out of 5
Km 4.5 Carretera Tulum-Boca Paila, Tulum, 77780, Mexico
3.8 out of 5 rating 73 reviews TripAdvisor Rating: 3.8
Property Details

Property Location

When you stay at Papaya Playa Project in Tulum, you'll be by the ocean, within a 5-minute drive of Tulum National Park and Tulum Beach. This 4-star hotel is 1.6 mi (2.5 km) from Playa Paraiso and 3.9 mi (6.2 km) from Sian Ka'an Biosphere Reserve.

Rooms

Make yourself at home in one of the 73 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Amenities

Pamper yourself with onsite massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.

Business, Other Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and extended parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

SFER IK - 0.1 km / 0.1 mi
Tulum National Park - 0.7 km / 0.5 mi
Tulum Beach - 1.6 km / 1 mi
Las Palmas Public Beach - 2 km / 1.2 mi
Playa Paraiso - 2.5 km / 1.6 mi
Tulum Mayan Ruins - 4.2 km / 2.6 mi
Playa Ruinas - 4.4 km / 2.8 mi
Dos Aguas Park - 5 km / 3.1 mi
Sian Ka'an Biosphere Reserve - 6.2 km / 3.9 mi
Gran Cenote - 7.7 km / 4.8 mi
Cenote Crystal - 9 km / 5.6 mi
Playa Akun - 9 km / 5.6 mi
Tulum Monkey Sanctuary - 10.6 km / 6.6 mi
Cenote Manatí - 13.6 km / 8.5 mi
Soliman Bay - 15.6 km / 9.7 mi

The preferred airport for Papaya Playa Project is Cancun Intl. Airport (CUN) - 121.4 km / 75.4 mi

Check-in time starts at 12pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 75 for adults, USD 15 and USD 45 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free beach cabanas
  • -Free WiFi
  • -Express check-in
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Garden
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Restaurant
  • -Bar/lounge
  • -Luggage storage
  • -Multilingual staff
  • -Coffee shop or café
  • -Terrace
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Swimming pool
  • -Meeting rooms
  • -Beach towels
  • -Spa services on site
  • -Nightclub
  • -Beach umbrellas
  • -Beach bar
  • -On private beach
  • -Number of outdoor pools - 2
  • -Eco-friendly cleaning products used
  • -Free beach club nearby
  • -Wheelchair accessible – no
  • -Bicycle rentals on site